Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I am so excited that your company went out of their way to send me another lamp shade, very much appreciated. Thank You So Much.
    September 17, 2020
    Bobbie A.
  • Shopping was good poor quality of cover.
    September 17, 2020
    Bruce E.
  • Theo was very pleasant, interactive, and helpful. Appreciated his help and knowledgeable about products.
    September 17, 2020
    Cathy E.
  • Asked for a call back and did not get one. One item was to be delivered yesterday and it was not.
    September 17, 2020
    Cheryl W.
  • We were very satisfied with our sales person!
    September 17, 2020
    Craig N.
  • Délivrer estimateur was Waaaaay off. Ça
    September 17, 2020
    Daniel B.
  • Great experience. Will return to the Geary store for mirrors and more!
    September 17, 2020
    Denise B.
  • I would definitely recommend Lamps Plus to anyone looking for lamps, decor accessories or furniture. They have a great selection!
    September 17, 2020
    Dian G.
  • Very respectful & polite.
    September 17, 2020
    Dianne L.
  • Timely customer support
    September 17, 2020
    Don S.
  • Great Service
    September 17, 2020
    Frances P.
  • Enjoyed our experience. Store was very well organized, and CLEAN. Doors unlocked promptly at 10 am ..... staff ready to assist as soon as we walked in.
    September 17, 2020
    Georges M.
  • customer service
    September 17, 2020
    Gina M.
  • Always find something wonderful in your stores and always satisfied.
    September 17, 2020
    Gloria H.
  • I was pleasantly surprised.
    September 17, 2020
    Hannah B.
  • Ali is very knowledgeable about the products and deals with individuals in a very friendly manner.
    September 17, 2020
    Ike P.
  • He is asset to your company.
    September 17, 2020
    Isabel L.
  • It was excellent and it was Donna that made it that way.
    September 17, 2020
    Jack W.
  • This was my first time shopping with Lamps Plus and I hope to shop with you more.thanks very much, Mrs James Carson
    September 17, 2020
    James C.
  • It's been a while and I forgot how much I loved your store.
    September 17, 2020
    Jeanette H.
  • Very good customer service from Ana!
    September 17, 2020
    Jeanette S.
  • Denise was great; she understood my needs and helped come up with a solution. She was efficient and friendly.
    September 17, 2020
    Jordana W.
  • XOCHITL G. Was very helpful with our choice making and even found the additional chain.
    September 17, 2020
    Julie
  • Marc Clapp was excellent, very helpful and attentive. The computer system that supports the Lamps Plus consultants and their clients needs improvement to provide accurate info on ‘our of stock’ items. It defaults to random availability dates.
    September 17, 2020
    Kelly J.
  • Very pleasant personality and extremely helpful.
    September 17, 2020
    Ken B.
  • Excellent customer service & fast delivery!! Love my lamps!!
    September 17, 2020
    Keri C.
  • Ashley was wonderful to work with!
    September 17, 2020
    Lata
  • I have literally purchase hundreds of items from lamps plus.grat service online and always free shipping
    September 17, 2020
    Leon F.
  • She was helpful and friendly! The fan price is high and I was disappointed that there was no discount code at this time. Shannon tried to locate a coupon and encouraged me to check frequently to see if they go on sale. She's great!
    September 17, 2020
    Leslie N.
  • Good listener. Finally a person (Chris) who tried to understand my troubles and come up with a potential solution. He is ‘action’!
    September 17, 2020
    Linda B.

4,231-4,260 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.