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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • It was great shopping with you guys
    September 17, 2020
    Luis G.
  • Knowledgeable
    September 17, 2020
    Lynn C.
  • Tech support was very helpful on the phone
    September 17, 2020
    Neil J.
  • I love Lamps Plus. Quality of anything I have purchased has always been exceptional. Any time I’ve encountered a problem they have taken care of it immediately. Thank you Lamps Plus.
    September 17, 2020
    Pamela H.
  • She was awesome and helped us buy lamps and tables needed for our new home. Would have loved to buy fans there too.
    September 17, 2020
    Patricia F.
  • I am so excited to get my fan.
    September 17, 2020
    Patricia W.
  • I’m so happy to have found Lamps Plus!!
    September 17, 2020
    Peggy
  • Heidi was extremely helpful and very knowledgeable.
    September 17, 2020
    Shanni
  • you no longer carry the green shade that I wanted
    September 17, 2020
    Sue C.
  • Thank You David!
    September 17, 2020
    Tanya K.
  • The fountain I bought did not work properly. If you sell them you should have them hooked up so that one would know how the water flow works
    September 17, 2020
    Terri W.
  • Difficult to find help. Even harder yo find knowlegeable help.
    September 17, 2020
    Timm J.
  • Dificulty finding any help.Even worse to find anyone knowlegable.
    September 17, 2020
    Timm J.
  • Sales Reps weren’t readily available to provide information while on the floor. There was no one to provide any assistance in lighting.
    September 16, 2020
    A F.
  • Christy is simply wonderful. She’s helpful and kind and always has great suggestions. Customers for life!
    September 16, 2020
    Adele G.
  • The light did not Work for our house. When I try to take it back and told me I had to call and get a number. I was literally on the phone for 40 minutes. Absolutely ridiculous. I should’ve just been able to take the lamp back without getting all that
    September 16, 2020
    Alice S.
  • Sheron Cantu showed great professionalism. She was very nice and knowledgeable. She was also patient.
    September 16, 2020
    Alma J.
  • Thank you so much for all your help in purchasing my fans!
    September 16, 2020
    Annise M.
  • When I placed my order, then it was shipped but never delivered so I called Lamps Plus. Customer Service Specialist Sydni,L expidited my order and had it shipped the following day. I received the order on 9/15/20 thanks to Sydni.I have yet to install
    September 16, 2020
    Bill D.
  • Excellent service.
    September 16, 2020
    Bronwyn M.
  • Very helpful. Went above and beyond on finding answers to my questions.
    September 16, 2020
    Candy W.
  • Lamps Plus is one of the best lighting stores that I have found.
    September 16, 2020
    Carey H.
  • He was very knowledgeable and helpful with our lamp needs
    September 16, 2020
    Cathy T.
  • Stephan was fantastic. We loved his helpful nature, his patience, and that he was as excited as we were with looking for a light and after we found one we liked.
    September 16, 2020
    Chris J.
  • Donna was very friendly and extremely helpful throughout the whole process! Lovely experience
    September 16, 2020
    Corinne W.
  • My sales person was great but the order has not shipped.
    September 16, 2020
    Darlene
  • Angelika has to be a valuable asset to your company with the tenacity and professionalism she showed me with my concerns!
    September 16, 2020
    Denise M.
  • I asked to give this review. Melanie and Manny are the type of people you want to have help you. They are knowledgeable and kind. That’s so appreciated these days.
    September 16, 2020
    Dina 8.
  • No one who messed up my order I ordered 9-4-20 and all I received to date are light bulbs and promises. I’m in the middle of a project and paying a contractor and can’t complete work because someone put my order in “will call”..after me askinl
    September 16, 2020
    Dissatisfied
  • She was very courteous and kind and made our shopping experience very pleasant.
    September 16, 2020
    Don W.

4,261-4,290 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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