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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • No one helped us. Couldn’t find any sales person.
    September 16, 2020
    Donna P.
  • Muria was patient and knowledge of product was outstanding.
    September 16, 2020
    Elise S.
  • Sebastian will definitely have us coming back and recommending friends and family. He even carried our products to our car. We would love to see this young man appreciated for his hard work.
    September 16, 2020
    Evelyn A.
  • Fast and friendly
    September 16, 2020
    Gonzales O.
  • He was very helpful
    September 16, 2020
    Howard C.
  • Pleasant shopping experience. Very helpful staff
    September 16, 2020
    Howard K.
  • Great shopping experience for the first time in.
    September 16, 2020
    Ike C.
  • Only want to deal with SHANNON!! She is excellent!
    September 16, 2020
    J R.
  • I wanted to go home with our lights. The salesman said that we could order them and get them in 3 days. So we did. got the lightbulbs in 3 days, and the lamps are backordered until NOVEMBER. NOT HAPPY going to cancel.
    September 16, 2020
    Jeanne W.
  • Very disappointed that 3 days later product has not shipped
    September 16, 2020
    Jeff F.
  • Excellent customer service.
    September 16, 2020
    Jenean G.
  • Your systems kept crashing and I could not pay.
    September 16, 2020
    Joe T.
  • Friendly staff.
    September 16, 2020
    John L.
  • Continued from above answer. Representative as a staff
    September 16, 2020
    K. S.
  • I appreciate how the specialist work as a team.
    September 16, 2020
    Karen
  • Hani is a great asset to your organization!
    September 16, 2020
    Kathy E.
  • Extremely polite
    September 16, 2020
    Kimberly D.
  • She was awesome and helped me find exactly what I wanted. I came out of your beautiful store with a huge style. I will be back because of an awesome experience.
    September 16, 2020
    Kimberly R.
  • Very helpful!
    September 16, 2020
    Leslie P.
  • Nice to have great salespeople you can rely on for good advice and who know what they are talking about.
    September 16, 2020
    Marilyn
  • Everything was great, but I have yet to receive my invoice/reciept online.
    September 16, 2020
    Marisa R.
  • I was very surprised/impressed by how responsive Lamps Plus was in replacing a defective product immediately
    September 16, 2020
    Mark D.
  • Couldn't order on line. Had to call it in
    September 16, 2020
    Mary W.
  • My purchase was on time,very professionally wrapped,and quality was excellent. Thank you...
    September 16, 2020
    Marylee E.
  • We were very happy with Howard. Professional knowledgeable and friendly He is an a valuable asset for the company. More so now when it seems customer service in general is going down the tubes
    September 16, 2020
    Melody S.
  • Great products, great service and good prices
    September 16, 2020
    Millie J.
  • John was helpful and patient. Great customer service.
    September 16, 2020
    Randy A.
  • I rec'd too many lamps and need to return 2 lamps and get a refund.
    September 16, 2020
    Samuel D.
  • Sharon did a great job helping us. We appreciated her input.
    September 16, 2020
    Sherry P.
  • He was very nice and made it easy for us to figure out what we wanted.
    September 16, 2020
    Spencer M.

4,291-4,320 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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