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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I like Lamps Plus products. I also like your free shipping service. So I will continue shop with Lamps Plus.
    September 15, 2020
    Dominika K.
  • One of the lamps ordered was damaged and there was no problem to get a replacement it was a no hassle deal thank you
    September 15, 2020
    Donna V.
  • Complete, detailed disclosure of items offered online.
    September 15, 2020
    Dr. A.
  • GREAT SERVICE, FAST DELIVERY- TRULY APPRECIATED. THANKS
    September 14, 2020
    Elaine G.
  • so fast and friendly
    September 14, 2020
    Marilyn P.
  • I really like interacting with Specialist: Yvonne. She listens to the customer and has many suggestions and ideas.
    September 14, 2020
    Jose C.
  • Delivery was quick and was carefully packaged.
    September 14, 2020
    annamaria S.
  • Your lamps are beautuful, also your customer service is also great!
    September 14, 2020
    Beverly L.
  • They charged me the wrong sales tax and said they aren’t able to fix it for future orders.
    September 14, 2020
    JOE REYNOLDS .
  • The store called me to discuss my order, told me when it would arrive and helped me once I arrived.
    September 14, 2020
    Lori M.
  • Share went above and beyond to help us. It was 3 minutes til closing, she let us in, we knew what we wanted and was in and out in less than 10 minutes. We spent over $300 in 10. The other employees we're not happy you could tell. Sharen was awesome!
    September 14, 2020
    Glenna S.
  • Great
    September 14, 2020
    Salim Y.
  • She was extremely helpful and responsive. Also brought shade out to the car without my having to wait too long in the smoky and hot air.
    September 14, 2020
    Sydney k.
  • Love the products
    September 14, 2020
    Alta P.
  • Gentle that helped me was very knowledgeable about questions I had and provided excellent customer service..
    September 14, 2020
    Aaron
  • Melodie told me she had seen the fixture which made me comfortable with my purchase. I usually get very nervous spending money on items for just pleasure.
    September 14, 2020
    Pamela P.
  • Very knowledgeable and a pleasure to speak with.
    September 14, 2020
    Karen D.
  • WRONG PARTS EVERY TIME i have a light i cant hang up for MONTHS NOW!!!
    September 14, 2020
    Joanne A.
  • She found a wall hanging she thought was out of stock. New delivery, located it, unpacked it for view and done!
    September 14, 2020
    Rae Etta S.
  • he is very helpful and knowledgeable.
    September 14, 2020
    Laurie W.
  • Product I was looking for was not available in the store
    September 14, 2020
    NICK R.
  • We have been shipped/charges for items we canceled. Having difficultly even getting help from the store to resolve.
    September 14, 2020
    SCOTT M.
  • I have a lot of things from this store on my Pinterest board. Some of the chandeliers were hard to find but I did find my lamp shades easily. They look good at home & were packaged well. The only one that spoke to me was the cashier during checkout.
    September 14, 2020
    Nicole
  • I loved talking to someone who knew what they were talking about and seemed interested in my satisfaction.
    September 14, 2020
    Robert C.
  • Associate was extremely pleasant and professional
    September 14, 2020
    Stephanie B.
  • Great phone service. Swift delivery and a quality product.
    September 14, 2020
    Henry S.
  • New employees should be more closely supervised. This guy obviously was struggling.
    September 14, 2020
    Brian H.
  • Very friendly
    September 14, 2020
    DANNY CARTER F.
  • Led bulbs available
    September 14, 2020
    Randy B.
  • good service
    September 14, 2020
    Muhammad R.

4,381-4,410 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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