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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Ordered 2 floor lamps - one was perfect, the other was defective and could not be assembled.
    September 14, 2020
    Flora B.
  • Enjoyable!!! I would shop at this location again !!!!
    September 14, 2020
    Steven T.
  • She was great thanks.
    September 14, 2020
    wayne h.
  • Sharon was a pleasure to work with.
    September 14, 2020
    Tim W.
  • she was great personable, knowledgeable, professional
    September 14, 2020
    Gary D.
  • Very professional and knowledgeable on the products we were looking to purchase.
    September 14, 2020
    Andrew H.
  • Ani was excellant, the time I spent on Hold before she answered was ridiculous!
    September 14, 2020
    Mary Jane C.
  • Very helpful.
    September 14, 2020
    Scott M.
  • Frank was very helpful, knowledgeable, and happy friendly . Awesome employee ??
    September 14, 2020
    kevin a.
  • Donna was very helpful!
    September 14, 2020
    Carol G.
  • Probably no fault of your company, but just very disappointed that the one lamp I ordered was broken and unusable. Unfortunately, again, no fault of your company, I have to wait one month to get a replacement.
    September 14, 2020
    Margaret F.
  • Keep your web site up to date regarding products availability. You have excellent customer representatives, as everyone I came in contact with was courteous and helpful.
    September 14, 2020
    John S.
  • Very good customer service!
    September 14, 2020
    Terence O.
  • Donna was fantastic. She took the time to give me the best help. Donna is an asset to your company.
    September 14, 2020
    Sean D.
  • Thomas was very friendly and helpful in placing our order.
    September 14, 2020
    Elaine C.
  • I just placed a new order and my new contact helped me with my question regarding my previous (first) order. So helpful of her
    September 14, 2020
    Carol Z.
  • Kay was great, and the whole staff was extremely helpful!
    September 13, 2020
    Lawrence B.
  • Julie was cheerful and patient
    September 13, 2020
    Toni K.
  • I have always had positive experiences in the past
    September 13, 2020
    Marty B.
  • I love shopping online at Lamps Plus. They have an excellent selection of every style of lamp you can imagine. I have found some truly unique lighting that I haven’t seen anywhere else. And the quality is terrific!
    September 13, 2020
    Pamela H.
  • I was in my 2nd store since moving to Nevada-I find the staff very pleasant and sooooo helpful.
    September 13, 2020
    Maryann T.
  • Honest, respectful ,pleasant good salesman. Thankyou
    September 13, 2020
    paul t.
  • Lasaro was extremely helpful and I got exactly the lamps that I wanted shipped right to my home within 2 days from the time I spoke with him. He is a real asset to your business!
    September 13, 2020
    Rachel B.
  • Easy decision making of selecting ceiling fan & pendant light with the assistance of competent specialist; Lori Will.
    September 13, 2020
    Randy & Bonnie O.
  • Very professional and efficient.
    September 13, 2020
    Shirley K.
  • Jacqueline is very helpful and customer focused
    September 13, 2020
    Fe Araceli F.
  • we have been a customer of Lamp plus Fair oaks , Sacramento and came back after many years for thesame needs and service
    September 13, 2020
    Luz G.
  • Such a different experience than my visit to the La Mesa store. Where no one asked if I needed help until a very long time of my browsing. And, having to ask the sales lady to pull up her mask to cover her nose.
    September 13, 2020
    Victoria R.
  • Pleasantly surprised that there was more than just lamps to shop for and would be great to have a store in Visalia CA
    September 13, 2020
    Belinda G.
  • Good customer service
    September 13, 2020
    Janet R.

4,411-4,440 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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