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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Lamps should be inspected prior to packing
    September 13, 2020
    Sue G.
  • Our order was supposed to be able to be picked up the following day but I got an email saying it wouldn't be delivered for another 5 days. Had to cancel the guy we already scheduled to do I stall.
    September 13, 2020
    Kathy A.
  • please keep me informed as to when you’re having any big sales , As I have a lot of friends that would be interested in purchasing from Lamps Plus
    September 13, 2020
    Suzanne C.
  • First visit in store no one even talked to me
    September 13, 2020
    debbi s.
  • I talked with him on the phone the day before we came in and he was very nice on the phone and in person.
    September 13, 2020
    Linda H.
  • Very pleasant experience
    September 13, 2020
    Susan P.
  • Stephanie is a professional and excellent customer service employee. She made my experience extra pleasant. I will shopping here again and recommending to my friends and family.
    September 13, 2020
    Rebecca B.
  • When I placed the order I was told all the items were available to ship immediately and would be at my home by the end of next week. I therefore scheduled an electrician to come to install the following week. Then told delayed 6 weeks. Not cool
    September 13, 2020
    Paul K.
  • very good dealing with lamps plus
    September 13, 2020
    HOWARD S.
  • Manager onsite 9/10/20 and 9/11/20 very helpful, cordial and professional!
    September 13, 2020
    Beverlyn F.
  • I wasn't greeted by anyone.....would have liked to pick up the chandelier when purchased instead of waiting several days for it to be delivered.
    September 13, 2020
    Robert Paul T.
  • Professional and knowledgeable.
    September 13, 2020
    Carmen B.
  • Everything great but the bulb wasn’t correct.
    September 13, 2020
    Mark W.
  • found what I was looking for.
    September 13, 2020
    Charles S.
  • Thank for eyesight taken for granted, Iove, Grannie
    September 13, 2020
    jean c.
  • Ended up ordering one chandelier, 3 mini pendants , bathroom lights & a mirror. Hope they don’t take too long to arrive
    September 13, 2020
    Beverly F.
  • Expensive for quality received
    September 13, 2020
    James K.
  • We had a ceiling light fixture go out in the bathroom. They no longer made this fixture so the salesman took ti me to help us find another fixture that would fit in with the existing lights. He was very, very helpful!!
    September 13, 2020
    sharon k.
  • He was a pleasure to work with.
    September 13, 2020
    Jerry W.
  • Your personnel, inventory and knowledge will keep me coming back. Good job!!
    September 13, 2020
    John H.
  • Can't wait for the lamp to arrive on Tuesday. Hopefully this one will be fine.
    September 13, 2020
    Marilyn B.
  • Absolute customer service !!!
    September 12, 2020
    Joan S.
  • Very happy I received my lamp tonight. Thanks!
    September 12, 2020
    Kristine H.
  • Very disappointed that items were not in stock. And even more disappointed that the item is now on back order.
    September 12, 2020
    Leanne P.
  • You have a very good selection at fair prices.
    September 12, 2020
    Fredde H.
  • Real nice business!
    September 12, 2020
    Michael A M.
  • Wide selection of styles. A great effort by sales assistant to please us.
    September 12, 2020
    Danny O.
  • Fantastic service. Quick and accurate.
    September 12, 2020
    Roger F.
  • Thank you Yvonne for your help. Also it was nice to have help carrying my purchase to my car!
    September 12, 2020
    Phyllis S.
  • Missing one little piece
    September 12, 2020
    Faye L.

4,441-4,470 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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