Get $30 off on select Outdoor & Fan Designs

Shop Now >

Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • We came in for one situation which was solved first and then wound up purchasing a fan that we have wanted to replace for years. It took a month before your team could install it but they did a good job when they finally came.
    September 12, 2020
    Darleen B.
  • Awesome experience - I’d definitely go again - it was my first time but the staff made it such a positive experience
    September 12, 2020
    Katie C.
  • nice variety of lamps at wide range of pricse
    September 12, 2020
    Christine H.
  • In-store shopping was great- walked away with a mirror as well! The specialist helped me order the light fixture online as well. One compliant: the online order has not been received despite several inquiries with customer support.
    September 12, 2020
    mauricio k.
  • Couldn't have been more happy to have Bob help us.
    September 12, 2020
    Steven C.
  • Very helpful professional staff
    September 12, 2020
    Annette R.
  • He was over the top helpful how to find lights for me in different stores around the country and got them delivered to me
    September 12, 2020
    diane k.
  • She was very friendly and welcoming.
    September 12, 2020
    JEAN B.
  • Website won’t let me order until I signed in. I don’t have an account and it wouldn’t let me order. Had to call in.
    September 12, 2020
    Raymond M.
  • Very helpful and worked very hard to help us leave with the products we needed to have THAT day.
    September 12, 2020
    juanita s.
  • The gentleman offered me a cheaper solution and was very helpful!
    September 12, 2020
    Malinda S.
  • Initially told 5 days for order to arrive at store. Told 9-12-20 that order was not on truck this week & it would be another week till truck delivers to store.
    September 12, 2020
    Shannon P.
  • Respectful of our space and our time!
    September 12, 2020
    Blake D.
  • The specialist said she is sending me a replacemnent shade for the damaged shade.
    September 12, 2020
    Frank M.
  • I don’t remember his name, but our lab specialist was very helpful and polite. We appreciate shopping without having pressure to purchase products.
    September 12, 2020
    Larry H.
  • I used to live in California and had a Lamps Plus near by. Often just went in to look around and had purchased over the years. Beautiful lamps and accessories.
    September 12, 2020
    JEANNIE Y.
  • My lamp is beautiful and fits perfectly in the space of my new home office
    September 12, 2020
    Jessica P.
  • Not in stock as listed
    September 12, 2020
    Larry O.
  • Second time in just a few days to purchase some fixtures; and both times were excellent.
    September 12, 2020
    Roger S.
  • Huge selection. Many price options. I have not gone in for fear that I could not afford anything, But I was proven wrong. There was good value for the money, thanks to Rehka.
    September 12, 2020
    Leah Anne W.
  • Great!
    September 12, 2020
    Beth M.
  • Wish it was an American made product
    September 12, 2020
    JANICE B.
  • I am extremely pleased with all my shopping experience with Lamps Plus. Their quality, styles and choices are great and I am convinced that I’ll find more treasures in the future.
    September 12, 2020
    IRENE B.
  • We did everything by phone. She gave me the information I needed and ordered my items. They have already arrived.
    September 12, 2020
    Maureen F.
  • I like the variety of items you provide. Should try to offer more kitchen fans and lighting.
    September 12, 2020
    aurora w.
  • Very persistent to find a solution
    September 12, 2020
    Richard P.
  • Shannon was a delight to work with. My shade is arriving in a few days and I can't wait to see how it works with my antique lamp!
    September 12, 2020
    Carol P B.
  • Great quality and quick delivery!!
    September 12, 2020
    Kimberly H. D.
  • The reason for 4 is,no one could really tell me if the clock was non ticking.
    September 12, 2020
    Gisela P.
  • Very polite and helpful
    September 12, 2020
    Marian M.

4,471-4,500 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.