Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review
Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
-
Check out these Reviews4.6 / 51,002 Reviews -
Check out these Reviews4.6 / 510,753 Reviews -
Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
-
Poor Customer ServiceSeptember 12, 2020Eva C.
-
I understand covid affecting your delivery dates but they should not be that far off and constantly changing the delivery dates once shipped.September 12, 2020Elisa S.
-
This survey is for the store in Tempe, not Scottsdale.September 12, 2020Jon G.
-
Parts missing and 2 glasses where broken!September 12, 2020George p L.
-
She had to do some research for me about a bundle of parts. She said she would call me back ( which she did) but gave me her name and extension so I could reach her directly. That was a first??September 12, 2020Allen W.
-
Your customer service has always been amazing. Fortunately I've only had 2 minor issues over the year and both were corrected the 1st time, which is why I'll be a customer for life.September 12, 2020Robyn H.
-
Did not have floor model of lamp I was interested in, but ordered it for me no problem.September 11, 2020Kaity E.
-
greeted by many immediately, but was drawn to Bea to do our dealSeptember 11, 2020jim c.
-
Easy to returnSeptember 11, 2020Veronica J.
-
Great company. Better than most.September 11, 2020Michael F.
-
Brandon, the store manager, greeted me as I came in, asked if he could help with anything. Helped with two light fixtures I picked out and took down the display one for me when it wasn’t in stock. Excellent customer service!!September 11, 2020Karla K.
-
I showed up 9minutes to the store closing I knew what I wanted to buy but did not want anyone to stay late the Manager insisted I come in and he would have the light taken down wrapped and pay I was walking out the door with my purchase 4 min afterSeptember 11, 2020Carole T.
-
Perfect Transaction..September 11, 2020James E.
-
just great service. Will happily go back.September 11, 2020leslie
-
Never a bad experience Shopping for a few years now!September 11, 2020Patricia M.
-
Great friendly salesmanSeptember 11, 2020Jan A.
-
Susan was efficient, pleasant and very helpful. Other sales agent offered to help me because Susan was busy with another client but, I chose to wait for her because she was so very helpful when I called.September 11, 2020Maria F.
-
I wish I had written down her name. I would like to deal with her in the future.September 11, 2020Carol Z.
-
Although the sales lady was pleasant, she did walk away from us after answering our first question and we had to go back and ask for help.September 11, 2020Roberta R.
-
I was completely satisfied. I will from here on connect to Julie for all my purchasesSeptember 11, 2020Harlene H.
-
shopping there was good however we still haven't received the CEILING fans through your delivery service....BAD really BAD .... LAMP PLUS NEEDS TO FIX THEIR DELVERY COMMUNICATIONSSeptember 11, 2020Rudy R.
-
I purchased 2 of the same lamps at different times and both had damaged strands of bubbles. I notified customer service the same day and they are replacing them, however one is on back order until maybe February 2021. I love your selections though.September 11, 2020Linda K.
-
Defective fan after hiring an electrician to install. Then had to purchase a 2nd fan so I can replace and send the defective fan back while paying the electrician for a 2nd visitSeptember 11, 2020Joanne B.
-
Great selections in a well lit environment.September 11, 2020d k.
-
First time and so far happy. Can’t wait to receive my lights.September 11, 2020Catherine B.
-
I received a barstool with no base. The box came with only the seat. This is a big inconvenience.September 11, 2020Kimberly W.
-
Donna went above and beyond to help us with getting a ceiling fan. We were very impressed with her knowledge and how conscientious and patient she was with us. It took us a few weeks to decide and wanted to make certain she was the one to call.September 11, 2020Peggy D.
-
I've used Lamps Plus several times, and will continue to do so. They have almost everything I've ever looked for in lighting.September 11, 2020Christine S.
-
Great response to on line inquiry. Prompt help in orderingSeptember 11, 2020Marlene W.
-
Beautiful storeSeptember 11, 2020Vicky R.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
1000's of
Exclusive Designs
Trend-setting looks from
our in-house designers.
Fast and Free
Shipping Over $49*
Discover same day shipping
on 1000s of designs.
Expert
Customer Service
Fast and friendly help by
phone, chat or email.
Amazing Values,
All the Time
Backed by our
Price Matching Policy.