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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • All good so far
    September 11, 2020
    Robert O.
  • Love your products and staff
    September 11, 2020
    Mary J.
  • It's a good location. It's always full of people.
    September 11, 2020
    KIRK S.
  • very cute uncommon items!
    September 11, 2020
    Dadrey S.
  • Very helpful and answered all my questions very nicely
    September 11, 2020
    Joyce F.
  • I love going to the sale section as I have gottne really good deals.
    September 11, 2020
    linda h.
  • Missing Harp and Final
    September 11, 2020
    James C.
  • He ordered what we came in to buy as they were out of stock. He said they would be here in 2-3 days, and they arrived on the 3rd day, just like he said.
    September 11, 2020
    Kathleen W.
  • Nuria was awesome! Bravo Lamps Plus for having such a wonderful person on your team!
    September 11, 2020
    Felipe L.
  • 2nd visit to this store and each time sales agents just walk past or ignore you.... never offer assistance. Each time Kadesha was the only person who offered assistance. we have spent over $13k with her assistance... glad she acknowledged us.
    September 11, 2020
    Wanda L.
  • Light bulbs for the unit were too high in price. We ended up getting 3 packs at Home Depot for less then your two packs.
    September 11, 2020
    D. James Dunn
  • Joseph took us to the section where our items of interest were located. While mulling over the selections, he left and took it upon himself to do an online search to check for availability of other products. Very informative and NO pressure.
    September 11, 2020
    gary h.
  • I was more than satisfied
    September 11, 2020
    Alvin S.
  • most items were in stock, or could be shipped within a week. The explanation of product was excellent.
    September 11, 2020
    Ken B.
  • Perfect experience
    September 11, 2020
    yolanda b.
  • online orders need better communications
    September 11, 2020
    Rudy R.
  • Thanks for the help.
    September 11, 2020
    JANE C.
  • Excellent service!
    September 11, 2020
    Robert S.
  • I've worked with Rekha many times and she is always friendly, helpful, knowledgeable and very prompt with her service.
    September 11, 2020
    Janet M.
  • Needed to exchange exterior lighting due to building code for new construction
    September 11, 2020
    Jackie K.
  • Jackie was wonderful. Went out of her way to help.
    September 11, 2020
    Kathleen S.
  • Stephane was extremely helpful
    September 11, 2020
    Kristie W.
  • Prompt, timely service is excellent!
    September 11, 2020
    Sheri S.
  • Great selection and we found just what we were looking for. We looked on computer and than called sales rep, Patricia to verify a couple questions we had about lamps. She then ordered lamps and we had lamps within 2 days. What great service.
    September 11, 2020
    Lana D.
  • Sal L is the best!
    September 10, 2020
    Deborah B.
  • She was so sweet and helpful
    September 10, 2020
    Suzanne D.
  • Your shipping was very accurate and products were pack properly.
    September 10, 2020
    michael r.
  • Laura Dolar helped us choose a floor lamp that was perfect!
    September 10, 2020
    Dorothy L.
  • I ordered two matching table lamps. One is missing the pipe and finial. I called right away. They said they can send me the parts but it will take two weeks. Why would it take so long to send such a small part when you can send two lamps In 5 days.
    September 10, 2020
    Carol R.
  • Turn around to receive email for info regarding shipping costs takes too long. I placed order on Monday, tomorrow is Friday!
    September 10, 2020
    Susan G.

4,531-4,560 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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