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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • incomplete shipment of the lamp but the tracking status says it was delivered.
    September 10, 2020
    james b.
  • Very patient and very helpful
    September 10, 2020
    JESUS V.
  • The lighting specialist was very helpful and knowledgeable.
    September 10, 2020
    Katherine B.
  • Matt Vasquez was knowledgeable, efficient and courteous . Iit was a very professional and satisfactory experience, despite a couple of issues that we resolved in a timely manner.
    September 10, 2020
    irene c.
  • Not going back. Yes, I have bought several items there previously.
    September 10, 2020
    L. Nieves
  • The lamp has spot & making my eyes sore every time the light is ON..
    September 10, 2020
    Michael M.
  • I was promised a 5% discount, but it wasn't reflected on the invoice.
    September 10, 2020
    VAIKE B.
  • Very friendly and accomodating
    September 10, 2020
    christine p.
  • Very disappointed that no one from install has contacted me.
    September 10, 2020
    Ruth W.
  • Glencora was very understanding and respectful throughout the process.
    September 10, 2020
    Peter M.
  • We want to order a crystal chandelier, our guy was checking on it and said he would call if available. That was Sunday. Havent heard back so I guess we'll keep looking.
    September 10, 2020
    Lawrence S.
  • Fred served us. Fred is very knowledgeable and helpful.
    September 10, 2020
    happy s.
  • I really recommend to look for Ana cause she’s a great customer service!!
    September 10, 2020
    Alicia W.
  • Great experience with your agent Martha....the best, most helpful, exceeding any expectation
    September 10, 2020
    J W B.
  • Our salesman Thomas was great! But, we didn't really need about 6 people lined up to greet us when we walked in... felt a little like RC Willey... like you're being stalked by sales people. But, everyone was friendly!
    September 10, 2020
    MELODY V.
  • Our customer service experience with Lamps Plus in Fair Oaks, CA was exceptional. Lori Will's expertise and help was perfect. We would highly recommend her to anyone.
    September 10, 2020
    Kevin & Patricia S.
  • We took a lamp back that we had purchased and they returned it no problem
    September 10, 2020
    Daniel A.
  • It was my first time shopping there and it will not be my last! Loved the staff.
    September 10, 2020
    Lorie W.
  • Nice and professional person
    September 10, 2020
    Shane A.
  • Very helpful; knew her inventory;able to help me get what I needed quickly and efficiently. Had to come back in another couple of times, and each encounter with other staff members was equally as helpful and productive.
    September 10, 2020
    Karen B.
  • Had the item we were interested on display and in stock.
    September 10, 2020
    Bruce C.
  • Very helpful and knowledgeable.
    September 10, 2020
    Monica G.
  • Nick was great! Super helpful and knowledgeable. He helped me with a price adjustment on a previous purchase and the purchase of a new lamp. All over the phone. I was very impressed with his efficiency and professionalism.
    September 10, 2020
    Catharine T.
  • I appreciated him helping me get the box into my car!
    September 10, 2020
    Sherree F.
  • Vanessa provided helpful information to assist me in making my order. She was pleasant and courteous and made for a positive shopping experience.
    September 10, 2020
    Stephanie C.
  • Sent my daughter into the store and Laura helped her and then I called to place the order and she was very helpful.
    September 10, 2020
    Cathy H.
  • We had bought a fan from you and when our electrician was done he did not give us the manuel and when I told the service guy at lamps plus he said get the model # and we can get it for you. I thought that was amazing. Thank you
    September 10, 2020
    Cheryl H.
  • Beautiful mirror fiTS and look great! Fast delivery and excellent service
    September 10, 2020
    terrie b.
  • so much wonderful merchandise so little time
    September 10, 2020
    ANN N.
  • We have been customers for many years, and will be for years to come.
    September 10, 2020
    Shiela M.

4,561-4,590 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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