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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Gentleman took his time and answered my questions and advised
    September 10, 2020
    Anna K.
  • I think you computer system needs up date , they said it’s difficult to work on things
    September 10, 2020
    ERIC S.
  • Pretty good
    September 10, 2020
    Dorothy K.
  • helpful, friendly, great service
    September 10, 2020
    Mary N.
  • Andrea was very helpful and pleasant!
    September 10, 2020
    CARLA C.
  • Danelle was patient & gracious while I had multiple questions regarding lighting options
    September 10, 2020
    michelle m.
  • Paola always provides top shelf service! She's very professional and goes the extra mile. I called her for a duplicate mirror I had purchased the day before, it was out of stock but she found one and is having it shipped directly to my home.
    September 10, 2020
    John O.
  • Great selection priced right.
    September 10, 2020
    Terrie V.
  • My interaction with Andrea Ma made my shopping experience exceptional. Also, the prompt return response & communication was first class.
    September 10, 2020
    Jeff B.
  • I enjoy the range (selection wise and price wise) of products available in the store.
    September 10, 2020
    Regina J.
  • Very friendly and helpful
    September 10, 2020
    Emerson V.
  • He was respectful and attentive took the time to listen to our questions and offered us some advice as to what will be our best choice
    September 10, 2020
    Norma M.
  • David was very friendly and personable
    September 10, 2020
    Lisa P.
  • Shannon was great to work with, she was professional, fun, and you could tell she had a smile on her face. A lovely individual to have spoken with especially at this time in this crazy world. Her people skills are top notch.
    September 10, 2020
    Cindy J E.
  • Easy and enjoyable
    September 10, 2020
    Gregory T.
  • Shipping was prompt n carefully wrapped.
    September 10, 2020
    Lynda T.
  • Need to be more specific with orders
    September 09, 2020
    Alejandra R.
  • Very good thank you
    September 09, 2020
    rigoberto c.
  • Uncaring and no sense of urgency. Didn’t understand our needs
    September 09, 2020
    jacqueline k.
  • Yes helped us find a good solution
    September 09, 2020
    Brice F.
  • Christy Stark was very helpful, knowledgeable, professional and friendly. Great selection throughout the store.
    September 09, 2020
    REBECCA A.
  • The woman who helped us was knowledgable and very helpful with our purchase.
    September 09, 2020
    Ted N.
  • We have shopped with Lamps Plus at least 4 times and we hav always been very pleased with the service and the products. We will come back to Lamps plus when we have lighting needs in the future.
    September 09, 2020
    Rebecca G L.
  • Found the Arc lamp Ive always wanted, in the color I wanted at a very reasonable price.
    September 09, 2020
    JAMES N.
  • Overall very positive friendly experience
    September 09, 2020
    Marina V.
  • It was good. I received my fan last Sunday but the fan blades were not in the box. Also I'm waiting on the 12 downrod.
    September 09, 2020
    David L.
  • Dave the sales man told me I would get an email when the lamp was shipped no email But I had shipped to the store my be that’s it
    September 09, 2020
    Barbara B.
  • Nice selection.
    September 09, 2020
    Michael A.
  • Maria was very helpful and courteous.
    September 09, 2020
    Jane K.
  • Product arrived missing parts
    September 09, 2020
    Carole E.

4,591-4,620 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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