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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Very helpful
    September 09, 2020
    robert p.
  • Ordering and/or returns are easy. Products are shipped and received in a timely manner.
    September 09, 2020
    Dorothy B.
  • Because is just perfect !!
    September 09, 2020
    Maria C.
  • I can't remember his name, but he was extremely helpful and knowledgeable! So glad he was there to assist me.
    September 09, 2020
    Jane V.
  • Sheron is incredibly helpful she is very good at making suggestions on the different light fixtures, I normally bring in a picture of the area that I am trying to purchase a light fixture for, and the suggestion that she made was totally on point.
    September 09, 2020
    Benita H.
  • I would recommend lamps pLus not only for their products but their public relations with customers. Only had very positive experience with reps. Highly responsible.
    September 09, 2020
    barbara s.
  • He was very helpful.
    September 09, 2020
    jennifer g.
  • I love Inga Lizbanova! She has been so helpful to me with my lighting needs. She is professional, knowledgeable, friendly and responsive.
    September 09, 2020
    mira r.
  • This was my first experience shopping in a Lamps Plus store. However, my wife was very familiar with the store and quality selection of products. The availability of different designs in all products was most impressive.
    September 09, 2020
    John B.
  • very helpful
    September 09, 2020
    Brian K.
  • Easy. Wonderful to be able to reach a Real Person in no time at all!
    September 09, 2020
    Alice W.
  • Good so far.
    September 09, 2020
    emily f.
  • If first box was as well packed as the second box, I would not have needed to order a replacement.
    September 09, 2020
    Stephen K.
  • Salvatore was professional but warm. Great service rep!
    September 09, 2020
    Sue H.
  • The lighting options are great.
    September 09, 2020
    Diana S.
  • Great choices in the fan selection; they were shipped immediately. Very easy to install as well
    September 09, 2020
    MARY W.
  • All good, but not extraordinary - I was buying lamps that I knew what I wanted. Reminded me that I needed bulbs. All good.
    September 08, 2020
    Vanguard Properties M.
  • Very professional
    September 08, 2020
    Rolando M.
  • No real problems.
    September 08, 2020
    warren e.
  • Staff was friendly and helpful
    September 08, 2020
    Janet R.
  • You should have all of the products at the store, that are in a sales ad.
    September 08, 2020
    Connie O.
  • Martha was knowledgeable and even offered lightbulbs to go with the lamp, which means as soon as I get the lamp can set it right up!!
    September 08, 2020
    Diane R.
  • Knowledgeable, friendly and professional.
    September 08, 2020
    Annell V.
  • Excellent selection and it was a quick, easy transaction!
    September 08, 2020
    Kimberly P.
  • It is a treat to go into a store and have the undivided attention of a salesperson. This store is amazing. I feel like I have a friend who works there.
    September 08, 2020
    Annette B.
  • Very friendly and helpful
    September 08, 2020
    Bertha d.
  • Sonia was very helpful. I need live phone help since I was having trouble adding my selected item to the order basket...it wouldn't process it - hence the phone call.
    September 08, 2020
    Michael B.
  • one of the three light bulbs was broken but they sent another one a few weeks later
    September 08, 2020
    Jami T.
  • Always excellent service
    September 08, 2020
    Sylvia R.
  • I also ordered a few more items as those were not in stock. I am glad that shipping is free.
    September 08, 2020
    Dom K.

4,621-4,650 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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