Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Ana Guardado was very helpful, knowledgeable, during my purchase. Every time I enter the store I ask for Ana because I like how she treats her costumers.
    September 06, 2020
    Carmen
  • Problem originally with your vendor an lack of replacement parts
    September 06, 2020
    Steven K.
  • A little pricey
    September 06, 2020
    Chris
  • Patrick was very helpful, gave the advice I needed and helped me with an order.
    September 06, 2020
    Jeanne D.
  • lamp doesn't work. part missing sent a text , email and phone call to get missing part. waiting for it to arrive.
    September 06, 2020
    Bobbie L.
  • The wait, the malfunction with the register ... I had to give my address 3 times, my (good) credit card was rejected (twice), we waited a long time for someone to ask if we needed help.
    September 06, 2020
    Kathleen c.
  • Great selections of other house decorations
    September 06, 2020
    LOURDES M.
  • UPGRADED SINCE LAST TIME I SHOPPED IT
    September 06, 2020
    Tom G.
  • Very helpful..kind...listened to me
    September 06, 2020
    Barbara Y.
  • Wonderful
    September 06, 2020
    Gail M.
  • The wrong color lamp was shipped to me and even if it was the correct lamp, the switch to turn it on and off was not included. I will be returning the lamp for a different purchase.
    September 06, 2020
    Barbara V.
  • It was great
    September 06, 2020
    Barbara R.
  • She was great. Anna I believe
    September 06, 2020
    Tonita
  • She was amazingly helpful
    September 06, 2020
    Ada
  • Wonderfully nice person, mistake just cost us receiving our fan in a timely way
    September 06, 2020
    Jennifer M.
  • Shopping experience was good, the information that I received was not good. How can you resolve my delivery problem?
    September 06, 2020
    Robert G.
  • My experience was great! My disappointment was ordering, then reordering a ceiling fan a second time to find it had the same problem as the first. Minka … won’t order that brand again.
    September 06, 2020
    Lynda R.
  • Completely satisfied.
    September 06, 2020
    cynthia u.
  • Was searching on website for a replacement bulb, which was no longer carried. In these situations, it would be helpful if you could direct customers to a suitable replacement bulb, if possible.
    September 06, 2020
    Steve L.
  • The shipment is in the mail! I'll know more when it arrives and I check to make sure everything is as expected.
    September 06, 2020
    Marilyn S.
  • Nice product, friendly service, however was late in arriving and I am out $80 and waiting to have the fan installed because the fan was not delivered on time.
    September 06, 2020
    MATTHEW T.
  • Pleasure speaking with specialist, problem solved immediately, she was so kind & professional.
    September 06, 2020
    CAROL L.
  • I purchased a Wall Decor item that was an item that had been on display & not available packaged.I regret that I did not have the opportunity to thoroughly check it over before it was taken away to be wrapped.Ican't unwrap& check it until it's hung
    September 06, 2020
    Linda B.
  • Very informative and knowledgeable about your products.
    September 06, 2020
    greg m.
  • Easy and professional
    September 06, 2020
    Dennis M.
  • Placed order for missing parts but unable to expedite shipping
    September 06, 2020
    Susan R.
  • Where promised an email response for this last order still have not receive one
    September 06, 2020
    Leslie L.
  • Excellent listener. That's a skill
    September 06, 2020
    John L.
  • We had a chandelier that we bought online and we returned it to the store. They very graciously accepted the return. We were truly happy customers, and we will definitely be shopping there in the future.
    September 06, 2020
    Evalyn C.
  • Very nice very helpful
    September 06, 2020
    rick s.

4,711-4,740 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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