Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • customer service representative was very knowledgeable of the item, and he was able to speed up delivery time. Thanks,
    September 06, 2020
    Reva c.
  • Excellent service
    September 06, 2020
    Leslie R.
  • Marty was excellent. A website is just a website but the sales personnel make it happen. She did.
    September 06, 2020
    Craig D.
  • Timely replies when I reached out for help. Gave nice suggestions. Answered all my questions
    September 06, 2020
    Angie G.
  • Chris went above and beyond to help me.
    September 06, 2020
    jo w.
  • For ordering replacement parts there should be an icon for it on your website.
    September 06, 2020
    Bruce B.
  • Martha was AMAZING! Super knowledgeable and kind.
    September 06, 2020
    Harland H.
  • Return experience was easy and greatly appreciated being able to get a shipping label emailed to me at a reasonable cost.
    September 06, 2020
    Shelly T.
  • She understood our wants and exceeded our expectations.
    September 06, 2020
    JOHN D.
  • Five star ??????????
    September 06, 2020
    Mike W.
  • It was a pleasure shopping with her on line.
    September 06, 2020
    Kathleen s.
  • Susan, Robert, and the entire Lamps Plus staff were so helpful, pleasant, and went above and beyond to help me with what I was looking for and more!
    September 06, 2020
    Lala N.
  • Very pleasant and good experience
    September 06, 2020
    randi s.
  • Lamps Plus had a great selection at competitive prices. I also looked at Lowes and Home Depot but went with Lamps Plus because of the great selection and because of the help I received from Seth C.
    September 06, 2020
    Todd M.
  • The Lamps Plus website is well organized and easy to navigate.
    September 06, 2020
    Stuart K.
  • The employee, Alicia, went above and beyond in assisting us in replacement of a ceiling fan part. She contacted the manufacturer, checked on the needed part and then followed up 2 x to make sure our needs were met. Alicia provides amazing cust.Serv
    September 06, 2020
    Kristine J.
  • First time in the store and was very impressed by selection, cleanliness and friendly staff
    September 06, 2020
    Cindy S.
  • Brad did a wonderful job.
    September 06, 2020
    Charles W.
  • Professional and effective
    September 06, 2020
    Ana V.
  • Item arrived damaged
    September 06, 2020
    Karla Y.
  • I was so surprised how quickly my pendant arrived.
    September 05, 2020
    Debra T.
  • I was satisfied
    September 05, 2020
    CLAUDETTE P.
  • Very satisfied
    September 05, 2020
    Margaret O.
  • GREAT PRICES
    September 05, 2020
    Faye C.
  • Very friendly and very helpful
    September 05, 2020
    Mark B.
  • Renovating our kitchen. Ordered 3 pendant light fixtures , not yet hung. Chandelier has 5 lights, one bulb not working, defective. ( Tried bulb in various sockets.) waiting for replacement light bulb.
    September 05, 2020
    Irmgard D.
  • Rita Amador was very helpful.
    September 05, 2020
    LINDA O.
  • One of the ceiling lights I ordered arrived in a badly damaged box. Fortunately, it seems fine - but will not know for sure until it's installed.
    September 05, 2020
    Diana W.
  • Love the variety of product
    September 05, 2020
    Elizabeth P.
  • phenomenal customer service
    September 05, 2020
    Nicholas V.

4,741-4,770 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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