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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Great personal customer service experience!
    September 05, 2020
    Christina M.
  • Very pleased with him.
    September 05, 2020
    James M T.
  • I went shopping for a table I had seen previously. I was greeted immediately and once I informed the specialist of what I wanted, my item was wrapped securely and I was on my way.
    September 05, 2020
    Stephanie W.
  • We are customer service representative was very polite and excellent and what she was doing.
    September 05, 2020
    FONDA M.
  • Only disappointed we do not have Lamps Plus in IA
    September 05, 2020
    Linda T.
  • Tess went above and beyond to help me!
    September 05, 2020
    Rebecca C.
  • The only disappointment was several items had to be ordered and shipped to us instead of them being in stock. We understand these are pandemic times however. Still waiting on the shipment, hopefully soon!
    September 05, 2020
    Jeana S.
  • I was completely satisfied with my purchase.
    September 05, 2020
    Raymond G.
  • I love this store. Everyone is always helpful and professional
    September 05, 2020
    Robin G.
  • Salesperson was very helpful and extremely professional
    September 05, 2020
    philip r.
  • Appreciate this store & am shopping there even after moving 4 hours away!
    September 05, 2020
    Rhonda H.
  • Extremely helpful and knowledgeable. Courteous too.
    September 05, 2020
    Todd E.
  • I paid $9.00 for 1 GU10 bulb and I got 3 at Homedepot for $14.00. As a long time loyal customer I thought that I would have received a discount on my purchase to replace the blown bulb from your ceiling lamp in my office. Instead I paid the full pric
    September 05, 2020
    Christopher H.
  • Real nice folks
    September 05, 2020
    STEPHEN K.
  • I don’t have the goods yet
    September 05, 2020
    Dawn B.
  • I'm happy
    September 05, 2020
    Dorothy A.
  • Great experience!
    September 05, 2020
    Karen E.
  • Nice selection of inventory.
    September 05, 2020
    Angela J.
  • No issues, Judy did a good job finding us the product we wanted.
    September 05, 2020
    Michael C.
  • I needed to replace my light in my Minka ceiling fan. I received it in the mail and could not get it to work. Dustin was so helpful. He recommended I bring it to the store and have it tested which I did. He also told me how to reset the light.
    September 05, 2020
    Jean
  • wish more choice in lower prices
    September 05, 2020
    ANTONELLA E.
  • The fan that I ordered is now on sale for $100 off. I have requested a price adjustment and have not heard anything in 2 day. I Am highly dissatisfied as I have been a long time customer of Lamps Plus.
    September 05, 2020
    Jan H.
  • The glass shade for the lamp does not fit. Will have to return.
    September 05, 2020
    Lisa H.
  • I like the personal interaction especially when there are questions about the product.
    September 05, 2020
    Beth B.
  • Sophisticated and genuine good
    September 05, 2020
    Donovan G.
  • Make the store bigger !!!
    September 05, 2020
    RANDALL N.
  • It was my first time at the store. I was pleasantly surprised with the reasonable prices and excellent customer service.
    September 05, 2020
    Dominic G.
  • Inga did a great job leading me in the right direction to select a chandelier that should look very nice in my space when it is installed.
    September 05, 2020
    Linda C.
  • It was good
    September 05, 2020
    Peggy D.
  • MY SPECIALIST WAS EXCELLENT MOLLIE, IN THE REDLANDS LOCATION
    September 05, 2020
    Michel S.

4,771-4,800 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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