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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • The two lamps I selected was not in stock so I am having to wait for them. But other than that the service was excellent
    September 05, 2020
    mike y.
  • Great experience, will use Lamps Plus for future lighting needs.
    September 05, 2020
    Charlie T.
  • The product arrived in a just few days. That's great for Hawaii. Shipping was free and your tracking service with FedEx is great.
    September 05, 2020
    STVE M.
  • Overall my experience was great all of my concerns were taken care of when asked about the amount of coverage I would get when purchasing a fan with three blades. I was very pleased with his answer.
    September 05, 2020
    Sandra B.
  • YOur sales agent responded very quickly to my request from the internet, described the item I was interested in very well, and invited me to the store to see it before purchase. When I arrived, he took gave me very courteous and prompt service.
    September 04, 2020
    Richard N.
  • Again, please ask to read email I sent Mash.
    September 04, 2020
    DOUG P.
  • Judy was easy to talk to and knowledgeable.
    September 04, 2020
    Janice R.
  • Great first experience
    September 04, 2020
    Jennifer D.
  • Lamps plus has a great selection of items and it is easy to find what we need.
    September 04, 2020
    Carole J.
  • Will definitely return to shop for lighting.
    September 04, 2020
    Phyllis B.
  • John was very friendly and knowledgeable
    September 04, 2020
    Claudia C.
  • Mo was helpful and informative about options and product features.
    September 04, 2020
    Kelly B.
  • Keep the good work
    September 04, 2020
    Abebe S.
  • So far it’s been great. I can’t wait to receive my package.
    September 04, 2020
    Lisa B.
  • Shannon is an absolute gem of an employee in my opinion - and this is coming from a very hard to please person.
    September 04, 2020
    David L S.
  • I would like to see more accent pieces in the store as they are difficult to find in other stores, like Home Goods, etc. I know you also carry furniture, etc on line but you do have room to offer more accent pieces in the stores
    September 04, 2020
    Sharon - C.O Bong Decierdo E.
  • I realize that it isn't your fault, but part of our order never made it to us. Because we can't install the fan without it, I still don't know anything about the product we bought.
    September 04, 2020
    JOHN T.
  • Knowledgebale and directed me to the lamp options I was looking for
    September 04, 2020
    Katherine
  • My shopping experience was delightful.
    September 04, 2020
    Alice H.
  • The store is always very classy looking and fun to look around in.
    September 04, 2020
    Sharon J.
  • One of the better trained staffs at any retailer.
    September 04, 2020
    Samuel L.
  • Great selection of a variety of lighting options
    September 04, 2020
    Kathie K.
  • Salesperson was very helpful.
    September 04, 2020
    Leonard S.
  • Highly recommended
    September 04, 2020
    Nina G.
  • There should be more training of the staff on how to perform basic tasks. There has been a huge turnover of personnel, and many of the new people can't even manage you're welcome when thanked for their assistance. No problem is not acceptable.
    September 04, 2020
    karen k.
  • Michael keep me posted with my delivery, altho he had the incorrect phone # we managed to keep in touch since I walked into the store the day I ordered the lamp via a call.
    September 04, 2020
    margaret k.
  • EXCELLENT representative and customer service!
    September 04, 2020
    Thomas K.
  • from order to home delivery in 3 days! Terrificbjmods
    September 04, 2020
    Betty Jean M.
  • Jos goes beyond in servicing his clients.
    September 04, 2020
    shelley t.
  • Lamp had a part missing and as of today the missing part has still not shipped.
    September 04, 2020
    Colleen M.

4,801-4,830 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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