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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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  • Melody was great to work with on my order. I had lots of questions that she answered for right away. I have more to order in the near future, and will work directly with her!
    September 04, 2020
    Linda E.
  • I came home and told my husband that was the best service I have had in years!
    September 04, 2020
    Grace G.
  • I like the variety of products and that you can find good quality for the price.
    September 03, 2020
    Pat G.
  • Yvonne was great! Helpful and personable!
    September 03, 2020
    Dara P.
  • It was a very pleasant shopping experience.
    September 03, 2020
    Irma M.
  • The ordering experience was great, hopefully the products are as good as the service
    September 03, 2020
    CAROL D.
  • Missing a finishing screw for the circle rim and rim has a dent. Waiting on replacement parts.
    September 03, 2020
    Lynn H.
  • Had a great time
    September 03, 2020
    Loretta G.
  • I didn't have the technical word for the light bulb i need, i told her that need clear crystal like light bulb with the size of a baseball. And she understood me and I got it today and it was the correct bulbs even with techincal terms. lol.
    September 03, 2020
    Lisa C.
  • I have shopped Lamps Plus for all my lighting needs especially during this past year or two
    September 03, 2020
    james r.
  • Rachelle was very helpful answered all our questions and had great suggestions. I would highly recommend her.
    September 03, 2020
    Wendy M.
  • Keith was very nice and thorough in explaining what my options were.
    September 03, 2020
    Marlene B.
  • Richard was very pleasant and patient with us. We felt no pressure, and he offered good advice. Checkout process was painless.
    September 03, 2020
    Dan M.
  • In addition to ??Paula??, Gary was very helpful when I told him that the price did not reflect the $10.00 coupon advertised on the Internet. Will work with this store more in the future. Glad you are around!!!
    September 03, 2020
    Thomas F.
  • Bryce was awesome!
    September 03, 2020
    Mia R.
  • He was so kind and resourceful in helping me with my questions and helping me find exactly what I needed! The best experience I’ve ever had with buying anything online??
    September 03, 2020
    Cathy B.
  • Mario was very friendly and helpful
    September 03, 2020
    Cheron P.
  • Completely satisfied
    September 03, 2020
    Martha H.
  • I’ll be ordering more
    September 03, 2020
    Arlene B.
  • Ordered a light fixture and didn’t get all the parts in the box. Tried to get the light reordered or parts and was a nightmare to deal with customer service. Multiple calls to get a resolution. This experience has been largely unsatisfactory.
    September 03, 2020
    Michael E.
  • Appreciated personnel helping load items into car.
    September 03, 2020
    Nancy C.
  • Bani contacted me via text after I reserved two items on-line. She explained the process and verified my order. When I asked that the items be sent to the store and inspected by the staff before I took delivery she was agreeable and very pleasant.
    September 03, 2020
    Barbara A.
  • Great selection, great sale prices.
    September 03, 2020
    Tumy C.
  • More information should be given to your customer service representatives and or information about the product online. I have not received the product to date. To verify the customer service reps information.
    September 03, 2020
    Joyce W.
  • Always respectful, always accommodating could do better on price point and id like to see products made in USA
    September 03, 2020
    Philip F.
  • the chandelier I order is incomplete. I called and still have not received the missing item.
    September 03, 2020
    Edward L.
  • It’s was excellent. Thank you ??
    September 03, 2020
    Semen S.
  • Shannon was amazing. Friendly, helpful, efficient, knowledgeable
    September 03, 2020
    Sarla K.
  • Wash under the impression delivery would take 3 to 4days ...not so
    September 03, 2020
    Shane A.
  • She was extremely helpful in making sure I got what I wanted.
    September 03, 2020
    janet g.

4,831-4,860 of 9,105 Reviews

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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