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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Let me know it was on sale.
    September 03, 2020
    NANCILEE M.
  • He was great!
    September 03, 2020
    Tamera D.
  • Great experience.
    September 03, 2020
    Houston D.
  • She was very knowledgeable and helpful with the selections I made.
    September 03, 2020
    Madeline R.
  • My initial purchase took longer than expected. Hopefully my recent purchase won’t take as long.
    September 03, 2020
    Sharon G.
  • Looking forward to receiving my lamp and hope everything will be fine pretty
    September 03, 2020
    Gladys R.
  • Everyone I spoke to was very helpful and pleasant.
    September 03, 2020
    Linda C.
  • My specialist was amazing. He really recognized what I was looking for and helped me find everything on my list. I was more than pleased.
    September 03, 2020
    Pattie C.
  • Had to pay return shipping. I thought it was free - especially since I replaced the two outside light returns with another order
    September 03, 2020
    Phyllis B.
  • Max Shine was so incredibly nice and helpful! He was super knowledgeable and helped us pick out the perfect lights for our new home!!
    September 03, 2020
    Justin C.
  • Mash and Marco and the entire team were very helpful and informative. I Had a great experience. Thank you
    September 03, 2020
    Bryan F.
  • It’s taking too long to be notified ofshipping
    September 03, 2020
    Kay L.
  • Dawn was very helpful and friendly, both over the phone and in person when we went to the store.
    September 03, 2020
    Mary and John
  • Lots to choose from! Overall, a good experience. We will be back.
    September 03, 2020
    Monica and David
  • Satisfied
    September 03, 2020
    Friedel B.
  • Lamps Plus has a varied collection of lighting fixtures, and it was easy to navigate the website.
    September 03, 2020
    Deanna F.
  • John was very helpful during my 3 purchases of exterior wall lights. I'm still waiting for a credit on my first purchase due to the Labor Day sale, and only 3 of the 4 lights ordered on my last purchase (8/31) have arrived.
    September 03, 2020
    Mel C.
  • Had to wait a while for help. The store was really busy
    September 03, 2020
    VICKI T.
  • The part to hang the mirror was missing and still waiting for it to be replaced. there was a hole in the box corner and it fell out.
    September 03, 2020
    Darlene L.
  • He was very pleasant and was willing to help in any way he could.
    September 03, 2020
    Richard S.
  • Edith helped us with a difficult lighting decision..
    September 03, 2020
    Doris R.
  • excellent easy experience
    September 02, 2020
    Jean W.
  • Very pleasant and friendly.
    September 02, 2020
    Grace L.
  • She was helpful in helping me choose between LED lighting and incandescent lighting.
    September 02, 2020
    Kathy B.
  • Shannon was very kind and patient. She answered all my questions and offered to help me later if I had any problems.
    September 02, 2020
    Linda L.
  • Very good experience, will shop with Lamp Plus agave n!
    September 02, 2020
    Marian
  • Donna was very personable!
    September 02, 2020
    David L.
  • No interaction, but my issue was resolved (twice) quickly and efficiently
    September 02, 2020
    Babette D.
  • Shannon was outstanding to work with.
    September 02, 2020
    Bob
  • I was completely satisfied.
    September 02, 2020
    Mildred M.

4,861-4,890 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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