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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Do not recall his name however he was very friendly, made sure I ordered all the pieces I needed as well as finding different color globes for my lights. He should superior customer service
    September 02, 2020
    Jane H.
  • Steph was very knowledgeable & nice
    September 02, 2020
    Maria H.
  • I paid $600 for a dresser. That arrived broken. Twice.
    September 02, 2020
    Kevin
  • Julie was thorough, knowledgeable and very helpful.
    September 02, 2020
    Sherene A.
  • donna was very professional and helpful
    September 02, 2020
    Mindie D.
  • I sigh Ed up for text msg., but don’t feel like I received mags. to inform me of the status. Also when a package is delivered the carrier usually rings the door bell to inform one a package has arrived. I was surprised to see the package at the door
    September 02, 2020
    Anita D.
  • WE HAVE WORKED WITH SHANNON ON APPROXIMATELY 6 DIFFERENT OCCASSIONS. sHE HAS BEEN KNOWLEDGEABLE AND HELPFUL EACH TIME
    September 02, 2020
    Ronald H.
  • She was great! The call exceeded my expectations.
    September 02, 2020
    Natalie
  • We bought two fans. One wouldn’t work. The technician we contacted suggested it might be two parts which there were problems with. Instead of taking the fan down and returning fan, he sent new parts. The fan then worked. We were pleased.
    September 02, 2020
    Diane S.
  • Had to reorder one light fixture twice because the original and first replacement were both broken. The package was fine. Because they were both broken with missing glass and there was no glass in the carton, both lights must have been packaged alrea
    September 02, 2020
    Harry
  • I was satisfied with the lamps i did get.
    September 02, 2020
    Kathleen D.
  • I ordered a table and the marble was chipped and i reordered it and that one also cane damaged
    September 01, 2020
    Rajwinder K.
  • Very helpful and knowledgeable of my needs.
    September 01, 2020
    Brian
  • I appreciate that you stand behind your products.
    September 01, 2020
    Laura S.
  • Bryce was very helpful
    September 01, 2020
    Howard E.
  • Christine was very helpful, friendly, and efficient.
    September 01, 2020
    Leslie E.
  • When the shades did not work, they handed the return very efficiently. Our refund came as soon as we sent the picturees.
    September 01, 2020
    Sue R.
  • you guys are amazing, nothing is a problem, a pleasure to buy from you and I still keep ordering.
    September 01, 2020
    Jorge T.
  • I was impressed that Kiersten went above and beyond to try to find a brown dimmer switch for me.
    September 01, 2020
    Gloria G.
  • Great response for my needs
    September 01, 2020
    Christine V.
  • High quality staff and product. Thank you so much!
    September 01, 2020
    Phyllis
  • Very polite!!!
    September 01, 2020
    Maria
  • Bryce was very pleasant to work with!
    September 01, 2020
    Sara G.
  • Can’t wait to receive my light.
    September 01, 2020
    Maureen
  • My fountain was a piece of junk...it was uneven could not get it to flow properly because it was so uneven. We used wooden shims to try and balance it...worked in it for hours!!! I’m sending it back and expect full credit. I spoke to a rep on Sunday.
    September 01, 2020
    Mary Ann B.
  • The fan I ordered was out of stock. I only learned of this when I had not heard anything from your company two weeks after I called to see what was going on with my order. After calling twice to have it researched they told me it was out of stock
    September 01, 2020
    Karrie G.
  • I have been a customer for about 20 years, always recommend d you, but am now very, very frustrated. Have never had such a problem before with your company.
    September 01, 2020
    Mary Beth S.
  • The bulb that was recommended by customer service did not work with the dimmer
    September 01, 2020
    Jeffery B.
  • Very satisfied
    August 31, 2020
    Harold S.
  • Great experience
    August 31, 2020
    Anna

4,891-4,920 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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