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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Ms. Vicki was exceptionally polite, personable, and professional. I made a purchase several weeks ago and returned to Lamps Plus because of Ms. Vicki. She's an extremely comfortable and confident person with whom to do business. Ms. Vicki is superb.
    August 31, 2020
    John A.
  • I ordered online and was very satisfied with their promptness and how professional they were. The product quality was excellent and their online site was very effective.
    August 31, 2020
    Michelle M.
  • What a pleasure to speak to a knowledgeable upbeat and helpful specialist!
    August 31, 2020
    Terry C.
  • I was very satisfied, but thought I was supposed to get $10 off on my second purchase which I didn't, don't know if I was supposed to initiate or not.
    August 31, 2020
    Sybilla E.
  • It was a pleasurable experience. No stress involved.
    August 31, 2020
    Annette B.
  • I can’t wait for my new lampshades to come and if they’re what I think they’re going to be which I hope they are I will order two more lampshades and may be a lamp as I do need them
    August 31, 2020
    Mary Lynn W.
  • YES she did the research and helped in me out
    August 31, 2020
    Alberto J.
  • She was very concerned that I could not order via the on line process and was very helpful in placing my order.
    August 31, 2020
    Norma P.
  • Shannon helped me through the entire process of sourcing, purchase and shipment of our ceiling fans. She was amazing!!!!
    August 31, 2020
    Steven V.
  • the parts that i ordered were the correct ones ccording to the manufacturer,but will not fit my fan
    August 31, 2020
    Lee W.
  • Donna was so kind and helpful.
    August 31, 2020
    Christi W.
  • I was pleased to shop at Lamps Plus, and will shop again.
    August 31, 2020
    Benjamin W.
  • The lamp shades decor is what sold me on the lamp.
    August 31, 2020
    Alta P.
  • JUST PUT IN THE BULB BOUGHT 8 WE ARE HAPPY CAMPERS
    August 30, 2020
    Steven K.
  • I'm looking forward to doing more business with Lamps Plus thanks to Melissa's helpfulness.
    August 30, 2020
    Kathy T.
  • Very knowledgeable
    August 30, 2020
    George N.
  • Donna went out of her way to be helpful
    August 30, 2020
    Athena N.
  • Vicki was so helpful and pleasant. She helped me order the perfect lights for my island. Thanks!
    August 30, 2020
    Tammy C.
  • Vicki was friendly and very helpful.
    August 30, 2020
    Jerrilee R.
  • The person I talk to on the phone was extremely friendly and upbeat and was able to help me quickly
    August 30, 2020
    Rebeckah O.
  • Was able to help me in a timely manner
    August 30, 2020
    Effie K.
  • Phone hold times are crazy!
    August 30, 2020
    Karen S.
  • Extremely professional, helpful, knowledgeable and Courteous
    August 30, 2020
    Theresa B.
  • Very personable and helpful
    August 30, 2020
    Sue
  • Melanie was very helpful! Went out of her way to to correct the broken light I received.
    August 30, 2020
    DeeDee H.
  • Always professional on line and at the store in Rancho Mirage
    August 30, 2020
    Linda W.
  • Vicki was Excellent
    August 30, 2020
    Breezy
  • The person helping me was excellent!
    August 30, 2020
    Sandra P.
  • Not our first order from Lamps Plus and we have always been satisfied with the product we ordered.
    August 30, 2020
    CJ M.
  • Asking about the application could have helped avoid an additional call
    August 30, 2020
    William O.

4,921-4,950 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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