Get $30 off on select Outdoor & Fan Designs

Shop Now >

Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Viviana was very helpful. We love the light we bought.
    August 30, 2020
    Zhuli W.
  • would buy again in the future
    August 30, 2020
    Raymond C.
  • Given incorrect shipment date
    August 30, 2020
    Robyn
  • I had issues with the delivery process and with lack of hardware in the boxes. I still have not received communication back regarding issues the hardware issues.
    August 29, 2020
    Claudia R.
  • Jennifer was bright, responsive and very helpful.
    August 29, 2020
    David D.
  • Customer service is the best!!
    August 29, 2020
    Ruben
  • I will be over the top satisfied once my replacement lamp shade arrives. One of my shades was damaged, I made a call and was told a replacement was being sent.
    August 29, 2020
    Sandi S.
  • She was extremely helpful and cheerful.
    August 29, 2020
    Rebecca T.
  • Please consider granting lighting specialists authority to provide additional discounts based on analysis of customer loyalty.
    August 29, 2020
    Heidi
  • Did not get tracking for light bulbs?
    August 29, 2020
    Mike S.
  • EASY
    August 29, 2020
    Dennis
  • Very personable, knowledgeable, friendly!
    August 29, 2020
    Mike M.
  • Jeannette is one of the best customer service reps that I have encountered on the phone. She was fantastic in helping me customize my order. Because of her I placed another order the next day for not lights for over $1000. Jeanette is peach!!
    August 29, 2020
    John K.
  • Great personality, great service.
    August 29, 2020
    Jorge P.
  • Lots of emails after I visit website. Maybe too many.
    August 29, 2020
    Lori
  • Very accommodating
    August 29, 2020
    Donna N.
  • Very personable and helpful.
    August 29, 2020
    Carol S.
  • Melody was very kind and patient, pleasant and good taste of decor.
    August 29, 2020
    Norma
  • Have a great variety of lamps for all taste. Prices are fair and the fact that one can negotiate is very appealing.
    August 29, 2020
    Mirian
  • Friendly and efficient. Great salesperson
    August 29, 2020
    Penny S.
  • This last specialist was great. First time I contacted rep related to cracked shade, she sent wrong one out. This time correct shades were sent.
    August 29, 2020
    Karen S.
  • Light fixtures were delivered 3 days after ordering which was much faster than I expected. Thanks you for such prompt service.
    August 29, 2020
    Althea N.
  • An enjoyable expeience, very helpful, knowledgeable.
    August 29, 2020
    Carol B.
  • Stephanie was excellent. She was able to help where another consultant was unable to. Very friendly and professional. Had a nice side conversation while processing the order. Keep her.
    August 29, 2020
    Sam S.
  • Waiting on follow up for the replacement parts needed so that I can install the ceiling fixtures.
    August 29, 2020
    Paul O.
  • I will not order from Lamps Plus again due to the return shipping cost that I incurred.
    August 29, 2020
    Lynne C.
  • Lamp has a black line on the shade and I have not heard back
    August 29, 2020
    Heidi K.
  • Agent that took care of me seemed rushed. She misspelled my last name and didn’t even ask how you spell it. Gave her my zip code and she had me living someplace else. She has to learn to reconfirm the spelling of people’s names. And take more time.
    August 29, 2020
    Donald E.
  • DID NOT GET THE SALE PRICE
    August 29, 2020
    Frank S.
  • Just waiting to see if replacement parts can be ordered for the missing pieces.
    August 28, 2020
    Debbie L.

4,951-4,980 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.