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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Stephanie was a delight to speak with.
    August 21, 2020
    Douglas A.
  • Specialist could not have been more pleasant!
    August 21, 2020
    Marcia D.
  • Robert went above and beyond and was extremely polite he is an asset to your company!!!!
    August 21, 2020
    Andrew M.
  • Love your company! This is our second big order (2 new homes in 3 years) and we'll keep coming back. The free shipping is WONDERFUL, thank you!
    August 21, 2020
    Diane F.
  • Julie is confident, knowledgeable and professional. I enjoyed the interaction with her.
    August 21, 2020
    Linda M.
  • Enjoyed talking
    August 21, 2020
    Sara H.
  • The lower basin [Part G] was badly damaged and leaked. Over a week and getting a replacement is difficult.
    August 21, 2020
    Jerry C.
  • Friendly and well informed .... made sure that I took advantage of all discount opportunities ... I will definitely be a return shopper at Lamps Plus!
    August 21, 2020
    Ronald F.
  • Great experience shopping from pictures which I don’t usually do.
    August 21, 2020
    Sandra S.
  • Phone wait time is awful.
    August 21, 2020
    Joyce S.
  • I was pleased with my first purchase and love the lamp
    August 21, 2020
    Lorna H.
  • Because of such good service and great products I have recommended Lamps Plus to many of my friends
    August 21, 2020
    Linda T.
  • Jeanette was very helpful and courteous. I appreciate Jeanette's concern in ensuring the lamp shade purchased would be accommodating.
    August 20, 2020
    Shybria W.
  • I appreciate the customer service representative taking the time to help me locate the replacement item I was seeking. I needed help identifying the specific brand light fixture replacement item. Good job. Great service.
    August 20, 2020
    Harold M.
  • This is the 2nd time I have called your CS crew for parts for a ceiling fan. Both times, the CS rep was very helpful. Thanks.
    August 20, 2020
    Mark C.
  • Thank you Efrain for being a problem solver and for an amazing costumer service, I will definitely keep buying from Lampplus as their service is amazing.
    August 20, 2020
    Irantzu S.
  • Nuria was a pleasure to deal with - informative and friendly.
    August 20, 2020
    Miriam M.
  • Excellent customer service
    August 20, 2020
    Melodie S.
  • Had to call 3 times. Long hold times
    August 20, 2020
    Shell H.
  • Great experience
    August 20, 2020
    Ms. Presley
  • Excellent customer service. The order arrived on time, in excellent condition. Thanks.
    August 20, 2020
    Nirupama L.
  • These are difficult and challenging times. we felt we could live with the end product received even though it was not an exact match to what we ordered.
    August 20, 2020
    Simon & Yvonne
  • super happy I could call with my order & not have to do it on line. That's a 10 in my book. Thank you!
    August 20, 2020
    Sue
  • courteous and very helpful. She assisted me in getting the replacement pieces I needed for my lamps, very professional and knowledgeable.
    August 20, 2020
    Craig H.
  • Very helpful and professional
    August 20, 2020
    Debra G.
  • Excellent service!
    August 20, 2020
    Diane O.
  • Everything was fine.
    August 20, 2020
    Nancy D.
  • Great selection. Liked being able to view the shade on my lamp. But could not visualize the actual length of the shade on the lamp.
    August 20, 2020
    Christine F.
  • easy, swift, here already!
    August 20, 2020
    Mary M.
  • It was good
    August 20, 2020
    Lakshmi

5,101-5,130 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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