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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • No complaints at all
    August 19, 2020
    Roger F.
  • Marty provided outstanding customer service!
    August 19, 2020
    Pam S.
  • Very pleasant sales guy. Enjoyed talking to him.
    August 19, 2020
    Edee M.
  • waiting for replacement glass for our outside lights
    August 19, 2020
    Patricia N.
  • I ordered over the phone, and was on hold for more than 25 minutes to do so, but Melanie D was lovely and more than helpful.
    August 19, 2020
    Robin L.
  • Very informative and helpful! My shopping experience with kiersten was so easy thanks to kiersten
    August 19, 2020
    Delia B.
  • Marty was friendly and helpful. She made the entire shopping process easy. Loved her customer service!
    August 19, 2020
    Erika E.
  • I could have bought the fan through Amazon, chose to go directly with Lamps Plus because of his (Bryce) personality and his knowledge of the product.
    August 19, 2020
    Sue E.
  • Shannon was wonderful!
    August 19, 2020
    Gabriel
  • Good quality.
    August 19, 2020
    Bruce B.
  • She was very helpful and answered all my questions.
    August 19, 2020
    Shelly A.
  • I have shared Lamps Plus with many of my friends and all have been thrilled. Lamps Plus is my first choice for lighting.
    August 18, 2020
    Dee W.
  • Nuria was a delight to speak to. She was extremely friendly and helpful!
    August 18, 2020
    Yvette H.
  • Linda was very helpful and accommodating.
    August 18, 2020
    Jeannie C.
  • Seth was working late because I called at 9:30 PM East Coast time and he was still going. Did everything great
    August 18, 2020
    Doug K.
  • Very helpful and patient
    August 18, 2020
    Trisha H.
  • Very friendly as well as efficient and knowledgeable.
    August 18, 2020
    Susan P.
  • I have ordered several items from Lamps Plus, I love the quality the selection And the great price of the products. All of my items have been Shipped/delivered promptly. I’m so glad I found you!
    August 18, 2020
    Sharon C.
  • Best customer service.
    August 18, 2020
    Giacomo C.
  • Placing order was a 5. Person I spoke to was very helpful. Product did NOT ship when I was told. Delayed. I responded to email notification. No response!!!
    August 18, 2020
    Lauren S.
  • Melanie D is an amazing specialist, not only did she help me with a return but she helped me choose another light fixture that would fit my space and style. Excellent service!
    August 18, 2020
    Ynes O.
  • I love the torch lamp, but am still waiting for the replacement glass shade as it arrived cracked.
    August 18, 2020
    Barbara A.
  • I'm waiting on my replacement lamp
    August 17, 2020
    Ronda S.
  • Cindy was everything and then some. She understands the value of customer satisfaction. To refreshing your speak to a professional friendly individual that makes a customer feel valued. Thank you for hiring her and I hope you recognize her talents
    August 17, 2020
    David K.
  • Roseanna was very helpful and the purchase was easy.
    August 17, 2020
    Lawrence R.
  • The shade on the the original lamp was defective. Lamps Plus send me a new shade which is great but they never told me if I need to send the defective shade back to Lamps Plus.
    August 17, 2020
    Janice A.
  • Very nice to work with and responded to my email in a timely manner.
    August 17, 2020
    Michele K.
  • 2 orders for same cabinet delivered damaged. Still awaiting 3rd order. Hopeful but weary.
    August 17, 2020
    Joanne F.
  • The worst customer service I have ever had. The sales associates have zero product knowledge.
    August 17, 2020
    Larry W.
  • Many choices of lamps.
    August 17, 2020
    Kathy M.

5,131-5,160 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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