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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I’m hoping my lamp shade does not arrive damaged due to shipping.
    August 17, 2020
    Elaine
  • Thank you for your assistance!
    August 17, 2020
    Robert C.
  • Excellent expereince with lamps plus. I have cancelled my order via email and phone as it will not ship till 9/21/2020 which is too late.
    August 17, 2020
    Maggie W.
  • I had no idea what I was doing. Robert took everything down to my level. It was great. It was easy and can't wait to install it.
    August 17, 2020
    Rick W.
  • She was extremely helpful. Often information on the website is not completely accurate given our current environment. Lisa was calm, considerate and knowledgeable. It took the stress out of the situation.
    August 17, 2020
    Rick M.
  • Very engaging and helpful
    August 17, 2020
    Joanne S.
  • Everything was good, except the $16 additional charge.
    August 17, 2020
    Fred S.
  • The best place to shop for lighting
    August 17, 2020
    Renee
  • Every lamp in my house is Lamp+. The oldest is my dining room chandelier which we have had for over 26 years.
    August 17, 2020
    Kandi V.
  • Excellent!!!
    August 17, 2020
    Shirley N.
  • Professional advice, kind and professional service. Fast follow up.
    August 17, 2020
    Elena V.
  • Stephanie was a gem to work with. She had great problem solving skills and was very patient and kind. I could hear her smile over the phone :)
    August 17, 2020
    Shaunna H.
  • Love my fans. Great help and phone support. Thank you!
    August 17, 2020
    Barbara E.
  • Great experience. Our new lightning store!!
    August 17, 2020
    MaryBeth J.
  • The first time I called about the issues with the lamp, they sent a harp but the issue was in the harp, socket of the lamp and shade. Everything was welded off center. I was told a whole new lamp was being shipped, only the lamp body
    August 17, 2020
    Pat M.
  • Get more people on the phone for returns.
    August 16, 2020
    Julie R.
  • The lamps switch are on both are very bent
    August 16, 2020
    Lynn D.
  • I was looking for expedited shipping. He was extremely knowledgeable about the products and made suggestions of items that were able to be shipped within my time frame.
    August 16, 2020
    Tamara V.
  • We are pleased with the purchase. However the packaging leaves a lot to be desired. It was packed with so much white foam etc. that it made a complete mess everywhere and we had to cut away everything to get to the lamp. If we had had to return th
    August 16, 2020
    Mary Ann S.
  • lot of help with old people
    August 16, 2020
    David M.
  • I feel confident and loyal of Lamps Plus brand based on selection and confidence in prices and return policies.
    August 16, 2020
    Linda H.
  • My lighting specialist was very helpful but getting through took a while.
    August 16, 2020
    Lisa
  • She was amazing. Took care of anything, checked on delivery and told me when the other two fans in my order would be shipped!
    August 16, 2020
    Christine H.
  • Donna was very friendly and easy to work with.
    August 16, 2020
    Rick M.
  • Re: my last order, I received broken stool. I communicated that to the customer service rep. So the process I am now going through, Returning item etc. Also being charged 159.00 rather than the 119.00 I purchased 4 stools prior
    August 16, 2020
    William M.
  • Still have not received my part that was damaged in first shipment.
    August 16, 2020
    Karen T.
  • The quality of the lights were not what we expected
    August 16, 2020
    Cindy P.
  • She told me product was on back order but I could order now and it would ship in about 2 wks.I was very pleased. I wanted those specific lamps.
    August 15, 2020
    Janet D.
  • Christopher is very professional, knowledgeable and helpful. Way to go Christopher! Give that man a raise.
    August 15, 2020
    Anthony C.
  • I was very pleased with the prices and I hope the lamps are as lovely as they looked on the internet.
    August 15, 2020
    Nancy D.

5,161-5,190 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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