Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • It was quick and pleasant and we were in and out with everything we needed.
    July 27, 2020
    Elizabeth B.
  • Efficient
    July 27, 2020
    Gerald H.
  • It appears some of the products have become flashy and not as many quality pieces as I recall in the past.
    July 27, 2020
    Jan T.
  • Associate was very helpful and knowledgeable.
    July 27, 2020
    Janette M.
  • Lori was very knowledgeable and her recommendations were welcomed in helping us upgrade the lighting in a new home we are purchasing.
    July 27, 2020
    Jeff and Diane
  • She was very helpful and showed us a wide variety of options offered online.
    July 27, 2020
    John C.
  • Very satisfied with my shopping experience
    July 27, 2020
    John D.
  • Great variety of styles and price tags, all displayed well, and non repetitive to boot
    July 27, 2020
    John W.
  • Knowledgeable, helpful, pleasant manner of speaking. She made the experience easy and fun.
    July 27, 2020
    Joy S.
  • I will return.
    July 27, 2020
    Kim W.
  • Very, very helpful with my specific needs.
    July 27, 2020
    Kristine C.
  • The lady who helped me took the time to listen and look for what I wanted.
    July 27, 2020
    Kristine M.
  • Store was displayed ok, but no one that we talked to had experience!
    July 27, 2020
    Larry
  • Sales person distracted during the finish of my paying for my merchandise by a client that interrupted and lost her attention. She should have finished the sale with me politely excusing the demanding , complaining client .. Finished up with me.
    July 27, 2020
    Laura G.
  • Robert was extremely polite and friendly. He made me feel like a valued customer. Because of his customer service I will recommend Lamps Plus to family and friends and will be a return customer! You need to make sure you keep him on your staff!
    July 27, 2020
    Linda M.
  • Marta was very helpful and had a wonderful personality. My only negative was that I had to wait quite a long time to speak to a specialist, but that is not her fault I assume.
    July 27, 2020
    Lisa
  • Indoor table fountain was missing the pump and transmitter; so while I like the appearance of the fountain it can not be used.
    July 27, 2020
    Lorraine D.
  • Everybody was very polite and helpful and have knowledge of what they are doing
    July 27, 2020
    Lourdes R.
  • I ordered on the phone.
    July 27, 2020
    Lynn C.
  • Love the huge selection of lamps, etc. prices are excellent.
    July 27, 2020
    Maggie C.
  • Francis left me room to make my decision and later helped me in looking for alternatives to what u wanted.
    July 27, 2020
    Margarita A.
  • Awesome customer service. However, extremely hot. No A/C. Made waiting unbareable
    July 27, 2020
    Martha T.
  • Great people equal great service. I had great service.
    July 27, 2020
    Michael C.
  • Shipper my part right away. Fit perfect , Reasonable price. Customer service very nice and knowledgeable.
    July 27, 2020
    Michael D.
  • Part missing. Called Customer service, on hold 30 minutes, left my number for a call back, 2 hours went by. Got on chat...that doesn't work at all, left a message just like this one, they finally called. 2-3 business days forepart to be sent. Trackin
    July 27, 2020
    Pam Brown B.
  • Very friendly and helpful
    July 27, 2020
    Patricia W.
  • I would have no problem returning to LP in the future, even though the store is a distance from my home.
    July 27, 2020
    Paul
  • Extremely warm, helpful, knowledgeable and professional. My husband and I kept saying to each other, “What a great employee — they are really lucky to have him.” He made us feel special and cared for. What a gem!
    July 27, 2020
    Penny A.
  • Delightful staff person, helpful in every way, shopping was very pleasant!
    July 27, 2020
    Ramona C.
  • Good inventory
    July 27, 2020
    Richard E.

5,641-5,670 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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