Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • You have an impressive selection of lighting and other products.
    July 26, 2020
    Michael & Susan
  • My interaction was by phone.
    July 26, 2020
    Nancy
  • She was friendly and very helpful.
    July 26, 2020
    Nancy
  • I haven't received my lamps yet so I don't know if I like them or not. They were supposed to arrive yesterday but who knows when they'll get here.
    July 26, 2020
    Nancy C.
  • My order was expected to arrive yesterday. Online tracking is unable to tell me when to expect delivery.
    July 26, 2020
    Nancy C.
  • Store was a lot of fun to be in and they had done a lot to be considerate of the covid situation. Thank you.
    July 26, 2020
    Robert and Nancy
  • Waited a really long time on the phone waiting to talk to someone. The person that that answered and took care of me was awesome though.
    July 26, 2020
    Robert B.
  • Glad to see masks and SD practices
    July 26, 2020
    Sandra S.
  • Great customer service.
    July 26, 2020
    Sherry A.
  • Wait time was exceedingly long, however, rep was great!
    July 26, 2020
    Stephen H.
  • Kind and friendly! I will always shop there.
    July 26, 2020
    Tamie S.
  • Seconds after placing the order the phone was disconnected. I realized she never asked for a phone number & was unsure if the order even processed that is until I received an email. Only to find in the order confirmation my phone number was there.
    July 26, 2020
    Tiffany S.
  • We found the bar stools we needed and they shipped them right to our home.
    July 26, 2020
    Wesley
  • The service representative went out of her way to check one technical matter before making her final recommendation. She was utterly professional and obviously willing/anxious to help in all regards.
    July 26, 2020
    Alan M.
  • The store was very busy. I was surprised. How many people out at lamps plus. The lighting person was very helpful.
    July 26, 2020
    Brad
  • It was great.
    July 26, 2020
    Cheri W.
  • I will be back ! ??
    July 26, 2020
    Christine H.
  • Very easy to shop!
    July 26, 2020
    Chuck
  • When I came in to pick up my order, you were short handed on help. It was very busy and there was a line by checkout with no one to help us.
    July 25, 2020
    Cathy L.
  • I do not have my items yet, so I do not know if I got the right ones. Patricia was very helpful, professional, friendly.
    July 25, 2020
    Debra N.
  • Poor after purchase follow-up regarding change of delivery date and the reason therefor. I had to call the manager to resolve the problem after waiting five days for delivery of my purchased item. His prompt action corrected the problem.
    July 25, 2020
    Dennis L.
  • I really enjoyed talking to a live person and it was even late at night.
    July 25, 2020
    Elizabeth S.
  • She was great. I highly recommend her. Thanks
    July 25, 2020
    Iliana R.
  • the rep was knowlegable
    July 25, 2020
    Jean A.
  • Lots to chose from.
    July 25, 2020
    Jeannine L.
  • Always a pleasant experience!
    July 25, 2020
    Jill G.
  • The clerks were very kind and helpful. I will be back for more lamps. Thank you so much.
    July 25, 2020
    Joan E.
  • Friendly service, sales associate spent a lot of time showing me other options, very helpful in printing out info on the ones I thought would work for me.
    July 25, 2020
    Joanie D.
  • She was amazing -- i couldn't have completed my project without her help.
    July 25, 2020
    Jocelyn C.
  • Was a great help and very nice
    July 25, 2020
    John and Sylvia

5,701-5,730 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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