Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Always a positive experience over many years of being a customer!
    July 24, 2020
    Jan L.
  • I was immediately greeted and helped with my sconce search within a few minutes. What I chose was also on clearance so it was a great experience!
    July 24, 2020
    Jean I.
  • She was super helpful and had a good sense of humor.
    July 24, 2020
    Joe F.
  • Shopping was great. The delivery and setting the level of expectation needs improvement.
    July 24, 2020
    Jon B.
  • Very pleasant
    July 24, 2020
    Kelly G.
  • It was difficult keeping the 6 foot allowance.
    July 24, 2020
    Ken S.
  • Showroom laid out nicely and organized by style grouping,
    July 24, 2020
    Linda E.
  • I would be very reluctant to purchase from this company again
    July 24, 2020
    Lisa C.
  • I was helped my Molly and she was very patient as I decided which one to purchase. She was also able to answer all my questions. I really appreciate all her help. Thank you!
    July 24, 2020
    Lorena and Alex
  • I originally purchased 2 fans, paid to have them installed, one fan was defective so I had to order a 3rd fan which did work. My only issue is I had to pay an extra $65 to have that third fan installed because the one was defective.
    July 24, 2020
    Lori S.
  • good nothing to complain
    July 24, 2020
    Margarita and Efren
  • One order was missing a canopy. I still waiting for that part
    July 24, 2020
    Maria M.
  • Absolutely awful. I received the wrong lamp shades the first order the replacement came broken.
    July 24, 2020
    Marianna
  • Did not think specialist was especially helpful or courteous. It is very deceiving to post prices on fans with lamps only to find out the lamp is not included. Had to ask about the lamp discount & installation options.
    July 24, 2020
    Mary
  • I have dealt with the same person for years and he is the reason I return
    July 24, 2020
    Michael
  • One of the lamps arrived and is bent. We put it together and it is how the lamp was made I guess. We’re looking to exchange it.
    July 24, 2020
    Mike A.
  • I wish i had more money to buy more stuff!
    July 24, 2020
    Oneill R.
  • Hopefully this will resolve my problem. Thank you!
    July 24, 2020
    Patricia D.
  • Package tracking and delivery is important because “porch pirates” steal them. When it arrived I should have received a message on my phone like UPS and FedEx
    July 24, 2020
    Rex L.
  • Love your clearance section.
    July 24, 2020
    Rosa
  • Matt took very good care Of me in ordering. Excellent service!
    July 24, 2020
    Susan P.
  • No one spoke to me when I first arrived for about 15 minutes. There seem to not be enough help or they just chose not to help the customer that came in.
    July 24, 2020
    Tomericia F.
  • Cant get my order waited on on phone for customer service for 25 min no one answered
    July 24, 2020
    Will B.
  • Quality and great customer service!!!
    July 24, 2020
    William M.
  • First time I contacted your company and the technician was very knowledgable, helpful and courteous. I subscribed on email with your company
    July 23, 2020
    Angela P.
  • Love your store
    July 23, 2020
    Angie D.
  • I told her what I wanted and she was able to show me what I wanted. When asked about other choices, she was ready.
    July 23, 2020
    Anne M.
  • When speaking with your rep, she was very helpful and pleasant to work with.
    July 23, 2020
    Beverly K.
  • Chai and Thomas were very helpful
    July 23, 2020
    Bobak V.
  • Great Sense of Humor and Respectful
    July 23, 2020
    Cecilia R.

5,761-5,790 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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