Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • She guided us to make sure that we had the correct parts to fit our needs and she was very helpful and courteous. Exceptional customer service, and she went above and beyond to help us.
    July 21, 2020
    Janet R.
  • easy to do
    July 21, 2020
    Jeanne J.
  • He was very friendly & helpful
    July 21, 2020
    Julia L.
  • Thanks for your help David. We will be back soon for our kitchen project.
    July 21, 2020
    Julian A.
  • I'm always amazed at the quality and selection of not just lighting, but the other home decor categories as well. We purchased a recliner with ottoman online and are very pleased with it.
    July 21, 2020
    Karin G.
  • Anissa took really good care of us.
    July 21, 2020
    Kellie M.
  • Antonio was extremely helpful!
    July 21, 2020
    Ken F.
  • Friendly
    July 21, 2020
    Kevin U.
  • Good experience
    July 21, 2020
    Khaled B.
  • Not sure how you can tell a customer their lamps will be shipped on 7/23 but in actuality they will not be available until 8/25. Thats quite a discrepancy.
    July 21, 2020
    Kimberly H.
  • We have shopped there for several year and frankly the only team member who was helpful, knowledgeable and enthusiastic was John James. Seems he’s no longer there.
    July 21, 2020
    Laurie D.
  • Friendly and helpful
    July 21, 2020
    Lien N.
  • one of the lamp shades was damaged in shipping. It was replaced right away with no hassle.
    July 21, 2020
    Lynn R.
  • I received the 3 fan lights today, however it will be several weeks before they will be installed. The rooms are not ready for the fixtures to be put in place.
    July 21, 2020
    M. Johnson
  • Great and beautiful selection.
    July 21, 2020
    Maria B.
  • I have shopped many times there Alex has been the one helping us. He is very knowledgeable and kind. He is also very patient.
    July 21, 2020
    Maria B.
  • Christopher? Was a great help.
    July 21, 2020
    Marie
  • Item also arrived quickly and very well packaged, not a chance it was going to get damaged in transit.
    July 21, 2020
    Mark L.
  • Well done. Good balance between leaving us alone to look and being there to support and offer assistance.
    July 21, 2020
    Martie D.
  • Quality product and excellent customer service!
    July 21, 2020
    Maryann S.
  • I never received a replay to my inquiry for lights and had to call several times.
    July 21, 2020
    Myrone G.
  • Heidi was great. She was juggling two customers at once but did a great job with making sure i was well taken cared of o
    July 21, 2020
    Nan M.
  • She was a delight to work with.
    July 21, 2020
    Nancy H.
  • One pendant was defective, and it took almost a month to receive the replacement--after much back and forth with the reps all of whom were pleasant.
    July 21, 2020
    Neal H.
  • He was great
    July 21, 2020
    Nilda S.
  • under the circumstances, you are providing a great service to the community. Keep up the good work.
    July 21, 2020
    Nino B.
  • Great selection!
    July 21, 2020
    Pat O.
  • Helpful
    July 21, 2020
    Rebacca H.
  • Staff needs to be more helpful with better service.
    July 21, 2020
    Rob
  • Love all of our purchases! My only regret is I forgot to use my coupon.
    July 21, 2020
    Saundra R.

5,911-5,940 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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