Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.6 / 51,002 Reviews -
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Check out these Reviews4.7 / 515,322 Reviews -
Check out these Reviews4.7 / 5988 Reviews
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I would recommend Lamp Plus to any person My reason is how professional your staff is in satisfying the customer.November 16, 2024Brenda F.
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Very knowledgeable and kind.November 15, 2024Brenda F.
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I was not able to cancel the first order I made only a couple of hours before I changed my mind and ordered a different fixture.November 15, 2024Sherry S.
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Kathy provided outstanding customer service. She genuinely wanted me to have a great shopping experience.November 14, 2024Rosemarie L.
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I made a mistake and Tania C was very helpful to help me correct it and get me the fixture I wantedNovember 12, 2024Nancy F.
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I can’t remember the gentleman I talked to last, but he was knowledgeable and patient with me! A huge thank you for his kindness and for Lamps Plus hiring him!November 10, 2024Yolanda R.
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Just give the discount appropriate for the sale instead of asking for codes etc.November 10, 2024Catherine L.
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My specialist was very helpful and took the time to call back to let me know of an invoice correction, Very prompt service as he contacted the supplier for the product color I was looking for!November 09, 2024Donald C.
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Bryce is the best customer service person I've interacted with in a long time. He listened to what I needed, provided quick and accurate info, able to answer every question - like how soon will it be delivered since it will have to be ordered. thx!November 08, 2024Lisa P.
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I don't know the alternative, but it was a chore to get the lamps unpacked. So much Styrofoam. Makes a mess! Lots of tape to remove and plastic to get rid of. But, lamps are nice and arrived undamaged.November 07, 2024Trudie T.
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Associate should have given me discount but Julie wanted to argue with me .,very poor customer experience.November 06, 2024Tom B.
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Sal was very helpful and knowledgeable with all the questions I had about making the decision between the products I had chosen that would work for my needs.November 04, 2024Connie M.
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She was very cooperative, kind, knowledgeable, accommodating, pleasant, worked hard to make sure that I purchased exactly what I wanted at the best price and I am extremely pleased.November 03, 2024Rocco P.
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Donna was helpful, pleasant and extremely knowledgeable in her field, lending to a very pleasant experience.November 02, 2024Angela G.
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Was such a pleasant experience. He was so helpful and knowledgeable about all the lamps. I told him what I wanted and he showed me multiple optionsNovember 02, 2024Rachel T.
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After I purchased my lighting one fixture was expedited immediately but the other was never sent. I had to call again and request the light be sent. Unfortunately it will be later than I had anticipated.November 01, 2024Janice D.
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Sylvia and all the employees at your Brea Ca. Store are awesome! She went above and beyond her job to help me out and I am very grateful for her and appreciate her support so much!October 31, 2024Lisa H.
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excellent prompt service, great selection of ceiling fansOctober 29, 2024AnaMaria C.
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Elizabeth took time to listen to the problem and secured a solution. It was a pleasure working with her.October 29, 2024Carol G.
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Shannon always knows which lights will be most efficient for her customers and what they will pair with nicely!October 29, 2024Laura T.
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The Sales assistant was wonderful and the personal email follow up from the sales assistant was very much appreciated.October 27, 2024Julie D.
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I loved working with Viviana. I asked her to please call me as the Chat was becoming too time-consuming. she did and I was able to place the order. I will be calling her for my future orders.October 27, 2024Marti B.
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I called because I spent thousands of dollars and I received a 50$ coupon and wanted to use it even though it was a small amount. The associate was very rude and said I couldn’t use it.October 25, 2024Jennifer F.
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Will buy from your company again. Because of great service.October 24, 2024Larry L.
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Ani E., was very helpful and obviously likes her job. She was terrific!October 20, 2024Denise F.
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We were worried about posted lead time for delivery but Christine ensured expedited delivery for our contractor. Thank you so muchOctober 19, 2024Genevieve F.
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Way overdue mailers and emails!! Didn't get the feeling my orders were appreciated after spending $2000+ over the last few months, and the you charged me shipping.October 17, 2024Peter E.
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Website price totals at checkout was just a little confusing at first.October 17, 2024Ron P.
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He sent or the warehouse sent the wrong product. The specialist was very nice, but the wrong product was mailed to me.October 16, 2024Mary Beth D.
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Warm, polite, informed, knowledgeable, kind and efficient! What more can I say!October 16, 2024Nancy H.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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