Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Couldn't have gone any better. Very pleasant experience.
    July 20, 2020
    George B.
  • professional
    July 20, 2020
    Hilda D.
  • Understood what I was looking for right away and took me to view my choices
    July 20, 2020
    Ingrid C.
  • I had chosen the chandelier online, and ordered from the store I would have liked to pick up from, but it was not in stock. So it was shipped to me.
    July 20, 2020
    Jeana G.
  • We had an excellent experience at your store in Arlington this past Saturday! We had a special order on track lighting fixtures that were difficult to locate Anissa and Sheron dug till they found them. Awesome customer service and great team work!
    July 20, 2020
    Jeanie F.
  • The representative was awesome
    July 20, 2020
    Joan H.
  • very polite and patient
    July 20, 2020
    Juan D.
  • I had an issue with the item I purchased and she immediately resolved the problem, no questions asked.
    July 20, 2020
    Julie C.
  • I was on hold a bit long.
    July 20, 2020
    June W.
  • Continued delay in getting an ordered item.
    July 20, 2020
    Karen B.
  • Employees were amazing! So helpful, have great sugges, taste, work effective and efficiently.
    July 20, 2020
    Kathleen
  • It has been a positive experience for me.
    July 20, 2020
    Kathleen H.
  • Jamie was very helpful would come back
    July 20, 2020
    Lance G.
  • Christy should be commended as she is a great asset to Lamps Plus.
    July 20, 2020
    Linda C.
  • Very nice to work with.
    July 20, 2020
    Linda D.
  • I got the lamp I wanted thanks to your employee's help.
    July 20, 2020
    Margo R.
  • Awesome, helpful, professional & friendly
    July 20, 2020
    Mark H.
  • Very thoughtful and pleasant
    July 20, 2020
    Mark R.
  • He was very easy to talk to and he was not pushy, he gave us our space to walk around.
    July 20, 2020
    Michele
  • She was extremely patient and helpful!! Thank you
    July 20, 2020
    Nancy
  • Seemed very professional & efficient - process & specialist I spoke with - thank you!
    July 20, 2020
    Naydeen J.
  • He was polite, well dressed and a pleasure to do business with. Keep up the good work.
    July 20, 2020
    Norma B.
  • Very helpful and courteous. Nice experience
    July 20, 2020
    Patricia B.
  • Knowledgeable, professional, staff. Patient and helpful!
    July 20, 2020
    Patty M.
  • Extremely helpful in selection and purchase process
    July 20, 2020
    Peter C.
  • They had what I was unable to find anywhere, great selection.
    July 20, 2020
    Rand
  • Lighting rep was very pushy and did not want to answer my questions. Didn't seem to want to deal with me or explain anything.
    July 20, 2020
    Richard C.
  • I didn't receive my full order. And, I didn't get it on the day promised. It came with one light bulb. I ordered three. Now I have to make a special trip out of my way to pick up the bulbs at the store. I also had to reschedule my electrician.
    July 20, 2020
    Robin B.
  • Very pleasant and enthusiastic
    July 20, 2020
    Robyn S.
  • It was a pleasant shopping experience.
    July 20, 2020
    Ron M.

5,971-6,000 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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