Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • More outdoor (dark sky) front porch lights that are more modern in style. Tired of old lantern design.
    July 20, 2020
    Rose L.
  • Great customer service!
    July 20, 2020
    Rose R.
  • Very pleased!!
    July 20, 2020
    S. Logan
  • Great job!
    July 20, 2020
    Shipley S.
  • Good Support and easy to use website
    July 20, 2020
    Steve N.
  • lesia, has been helping me with my design projects for over 10 years...she is very knowledgeable and responds in a timely manner ...very helpful and accomodating susan in santa barbara
    July 20, 2020
    Susan T.
  • She was friendly and eager to help, but was a terrible listener. I don't think I was ever able to complete one sentence without being interrupted. She tried to anticipate everything was was saying instead of just listening to me. Very frustrating.
    July 20, 2020
    Tim O.
  • Very courteous and helpful.
    July 20, 2020
    Tony Z.
  • This is the company to buy any type of lighting or ceiling fan.
    July 20, 2020
    Will H.
  • This is the second time I have worked with Samantha. I have ordered a total of 4 light fixtures for over $1000. We did this entirely over the phone as the store is about 35 minutes from me.
    July 19, 2020
    Sandy M.
  • Yes, completely. My wife and I were left alone to shop and decide what we wanted and were competently served when we made our selection.
    July 19, 2020
    Tony M.
  • Considering covid late and inventory shortages are understandable so i will just keep waiting patiently thank you
    July 19, 2020
    William B.
  • Marty listened to me and asked questions about my needs. Her friendly approach made it a pleasure to shop with Lamps Plus. I will be calling her again to make an additional purchase next week.
    July 19, 2020
    Yolanda B.
  • When I asked for help , she was very efficient, thanks
    July 19, 2020
    Alice F.
  • Excellent service
    July 19, 2020
    Alvernia J.
  • Couldn’t find exactly what I needed but got really close thanks to the rep that helped me!!
    July 19, 2020
    Angie B.
  • Alex Jones provided wonderful service. He was kind and helpful and made the shopping experience very pleasant.
    July 19, 2020
    Bonnie M.
  • Very pleasant experience!
    July 19, 2020
    Cheryl B.
  • It was one of the nicest surprises I've ever found online. I will purchase more products from Lamps Plus as a result of her representation.
    July 19, 2020
    Chesley L.
  • Our recent experience with Lamps Plus is very positive. We will order more products in the future.
    July 19, 2020
    Chris W.
  • Chai answered all my installation questions. That is very much appreciated.
    July 19, 2020
    Dave C.
  • Very nice, very patient.
    July 19, 2020
    David
  • Very professional
    July 19, 2020
    Duncan C.
  • Tom, and everyone else with whom I spoke were friendly, professional, knowledgeable.
    July 19, 2020
    Elaine L.
  • Friendly accommodating and empathetic
    July 19, 2020
    Elaine N.
  • In todays current locked down, I was thrilled to have Manny process my entire account over the phone and load the items into my car so I never had to go into the store. This is was greatly appreciated since I have a compromised health condition.
    July 19, 2020
    Ellen G.
  • Specialist very helpful , knowledgeable, professional, and friendly! We will definitely shop with her advice again and share your site with other people.
    July 19, 2020
    Jackie F.
  • Aimee was extremely helpful and happy to assist me in my lighting needs
    July 19, 2020
    Jana H.
  • Fabulous, wonderful, excellent experience.
    July 19, 2020
    Janice K.
  • We knew what we wanted and had to wait for someone to help. Overall it was a great experience.
    July 19, 2020
    Jill M.

6,001-6,030 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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