Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Nice experience, no pressure in making a purchase.
    July 19, 2020
    Jo L.
  • Item was not available until August 10
    July 19, 2020
    John A.
  • Puneet answered all our questions, and provided us with the info we needed to make our decision on which fan would work for us. She also handled our transaction, delivery, and request for installation.
    July 19, 2020
    John and Jeanette
  • Extremely helpful
    July 19, 2020
    Joy
  • just he was very helpful and patient with my questions!
    July 19, 2020
    K. Allen
  • Very good.
    July 19, 2020
    Kathy E.
  • seamless
    July 19, 2020
    Kenneth L.
  • The gentlemen that help me was extremely knowledgeable and helpful in picking out a lamp that would fit my needs.
    July 19, 2020
    Kevin T.
  • Have not received the lights yet.
    July 19, 2020
    Kitty E.
  • It wasn’t his fault about the timeliness. It took over an hour to get a call back from the company. That’s a long wait
    July 19, 2020
    Lisa K.
  • Very helpful and kind
    July 19, 2020
    Liza S.
  • we ordered online and picked up curbside no light specialist
    July 19, 2020
    Mariko S.
  • Store is beautiful!
    July 19, 2020
    Marilyn F.
  • Matt went above and beyond in his willingness to help us and research items for us. He appears to have a servants heart
    July 19, 2020
    Martin & Frances
  • I worked with two specialists while in the store and both were great!
    July 19, 2020
    Meghan S.
  • The representative was VERY professional, patient and knowledgeable. I’m extremely satisfied w the customer service and personal attention I received. The technician that assisted her was AWESOME as well. I apologize, I forgot their names.
    July 19, 2020
    Myra S.
  • the order went flawlessly - received item in only a few days.
    July 19, 2020
    Rex
  • Chain ordered never received. I receive 3 finials in a separate box that were not ordered and not needed.
    July 19, 2020
    Richard S.
  • Friendly but professional. She was welcoming. I felt like a person not just a sale which is very today in the market place.
    July 18, 2020
    Anthony P.
  • The staff was very pleasant cheerful outgoing and overall fantastic
    July 18, 2020
    Barbara F.
  • Problem with return...according to database it wasn't transferred to us yet.
    July 18, 2020
    Bob V.
  • Very helpful
    July 18, 2020
    Cheryl F.
  • Very satisfied
    July 18, 2020
    Courtney
  • Very professional
    July 18, 2020
    Elvira
  • The actual ordering was fine; but we were told we would receive our outdoor patio lamp in 2 days, that was 4 days ago and we still don't have it. The timing was important because we have workers putting up the patio. Now patio is done and no fan
    July 18, 2020
    Eric E.
  • I called to return a fan I purchased, AFTER customer service had sent out a new set of blades for it because one was damaged. I am returning it only because I changed my mind. Customer service was so kind and understanding - great service!!!
    July 18, 2020
    Frannie C.
  • we have purchased lamps and bar stools and are very satisfied with your quality and reasonable prices and helpful staff. Thank you
    July 18, 2020
    Harley and Carole
  • Thanks good job
    July 18, 2020
    Ida
  • very nice and friendly
    July 18, 2020
    Irene B.
  • I was so surprised at how much the sales associate really was interested in helping me find the right lamp.
    July 18, 2020
    Jackie S.

6,031-6,060 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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