Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Beautiful store! Has everything one would need.
    July 18, 2020
    Jeanette C.
  • Fantastic shopping experience! Paula was professional and personable
    July 18, 2020
    Josephine B.
  • It was not the plug-in type, but the type that has to be wired into a wall. I sent a request to return it and replace it with one identical to it that plugs into the wall outlet.
    July 18, 2020
    Joyce G.
  • chandelier came with NO hardware, missing pieces has held up my entire renovation because we can’t put flooring in until the chandelier is up and scaffolding removed from the house. My discount was not what was promised to me for the inconvenience.
    July 18, 2020
    Kaylee G.
  • Colleen is what every sales person should strive to be—
    July 18, 2020
    Linda K.
  • It was stated that the order would arrive by Friday, July 17 and this was stated on a tracking form. I arranged for installation and following 2 calls discovered I was given misinformation.
    July 18, 2020
    Linda N.
  • She's the best!!
    July 18, 2020
    Linda V.
  • I really liked the 'text a question' option on the website to the local store. They were very responsive
    July 18, 2020
    Lisa Y.
  • I can always count on quality products
    July 18, 2020
    Lois F.
  • Outstanding, and Knowledgeable Super helpful! Five (5) Stars ??
    July 18, 2020
    M. Wade
  • Very pleasant,professional.
    July 18, 2020
    Michelle
  • Made my hectic life easier.
    July 18, 2020
    Nancy B.
  • I’m extremely pleased with the service and my lampshade. Thanks
    July 18, 2020
    Nancy S.
  • They gave me a defective fan and I ended paying a electrician $475.00 to install a fan, because they kept telling me to call different numbers for support while the clock was running. Then they send someone out to bring out a new fan which took more
    July 18, 2020
    Ofelia P.
  • excellent customer service. Took care of my needs.
    July 18, 2020
    Paul Y.
  • Love free shipping and free returns
    July 18, 2020
    Peggye P
  • The store was very busy. When Jaqui became available, she made us feel like we were the only ones in the store. Very knowledgeable and accommodating.
    July 18, 2020
    Richard & Mary
  • A big THANK YOU to Courtney. And to those who employee her. You better treat and pay her well. Her future is extremely bright and it has nothing to do with light bulbs if you mess up and let her slip away. Courtney you are awesome!
    July 18, 2020
    Robert
  • Customer service was excellent
    July 18, 2020
    Rosalind B.
  • I am waiting for a chandelier I saw online. I like the fact I get to see it in person and don’t have to order from a photo. I just wish it came in a few days rather than 10.
    July 18, 2020
    Sharon M.
  • I've shopped there for lighting since I came to California in the 1980's. Always pleased with selection and help.
    July 18, 2020
    Sheri N.
  • Item arrived broken, so not able to use.
    July 18, 2020
    Susan S.
  • Jen was absolutely awesome
    July 18, 2020
    Susie S.
  • Enjoyed working with Shirley!
    July 18, 2020
    Terry L.
  • Store and lights are BEAUTIFUL. The manager Christy is very knowledgeable and helpful!
    July 18, 2020
    Theresa D.
  • Knowledgeable, Kind, Patient.:)
    July 18, 2020
    Veronica T.
  • David was very pleasant and knowledgable.
    July 18, 2020
    Walter L.
  • helped me find just what I was looking for without searching the whole showroom
    July 18, 2020
    Wendy B.
  • Need more Q/C control before shipping to the consumers.
    July 18, 2020
    William L.
  • Very knowledgeable, helpful and professional.
    July 18, 2020
    William S.

6,061-6,090 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.