Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Had to wait for help
    July 17, 2020
    Andrea P.
  • The manager was extremely helpful, as were the floor helpers who changed bulbs for us and got shades for the chandelier we eventually bought.
    July 17, 2020
    Armando W.
  • I was very pleased that the agent was able to take my order now even though the product won't be available for a few months and she informed me that this would also lock in the current price. I greatly appreciate this
    July 17, 2020
    Barbara D.
  • I know things are moving slower due to the virus but I would appreciate at least having a way to track when the repurchase would be delivered.
    July 17, 2020
    Bernice O.
  • Super product, really fast shipment
    July 17, 2020
    Bob P.
  • He helped us pick the perfect light that we wanted.
    July 17, 2020
    Carl
  • Very friendly good knowledge, good recommendations.
    July 17, 2020
    Dan H.
  • She was very helpful with my selection she made me smile thank you lamps plus
    July 17, 2020
    Darlene G.
  • Rekha is a gem. She is pleasant, responsive, knowledgeable, helpful, and friendly. She has creative ideas, makes great suggestions, and nothing is too much trouble. And - she remembers her customers.
    July 17, 2020
    David W.
  • Lamp Was beautiful but the shade had slubs on it that were very noticeable when lit. I called, reported it, and a second shade was sent. It was soiled and it also had slubs on it and a hole in the fabric.
    July 17, 2020
    Deborah K.
  • She was great! Helped me with exactly what I needed and was very knowledgeable of the products.
    July 17, 2020
    Debra P.
  • Pleasant staff but very untrained
    July 17, 2020
    Donna J.
  • Very good at doing what needs to be done
    July 17, 2020
    Gary W.
  • Angela was great to work with. She listen to every word and asked many times what else can she help me with. Never made me feel rushed. Give Angela AAA!
    July 17, 2020
    Hicks
  • I was a little disappointed in the limited in-store selection of outdoor ceiling fans
    July 17, 2020
    Howard A.
  • Any organization would be fortunate to have Keith onboard! His salesmanship is superb and he exceeds all expectations in every part of the sales process. He truly is.... what great looks like!
    July 17, 2020
    J. Grondzik
  • Exactly what a customer would like to experience.
    July 17, 2020
    Jack J.
  • I THINK YOUR MERCHANDISE SHOULD BE SOLD AS A PAIR OR THREE OR FOUR IN A PACK AND NOT INDIVIDUALLY .
    July 17, 2020
    Jacqueline S.
  • Purchase arrived damage. No one answered phone in customer service. No one responded to emails. Finally got a call back and told the lampshade would be sent out...still no replacement.
    July 17, 2020
    Jane J.
  • Denise Ramos was very helpful and made the experience easy. We will be meeting with her again to purchase more lighting.
    July 17, 2020
    John C.
  • I knew what I wanted, they ordered it, and I was out of the store in 15 minutes!
    July 17, 2020
    Judy T.
  • Exceeded all expectations!
    July 17, 2020
    Karen O.
  • Appreciated the free shipping of a lamp to my home so that I didn't have to come back to the store to get it.
    July 17, 2020
    Kate V.
  • A good selection of products.
    July 17, 2020
    Kay
  • You have a huge amount of product with competitive prices. You have a money making formula!
    July 17, 2020
    Kim W.
  • Donna was great. I would use her again.
    July 17, 2020
    Larry
  • Linda was such a pleasure to speak with. I even told her, I wish she could help me each time. I hope I get her again. Excellent!
    July 17, 2020
    Linda S.
  • Great selection of top quality items, fantastic service. I have already recommended you folks to numerous people and will use you again & again.
    July 17, 2020
    Mark J.
  • The representative I spoke with on the phone was very knowledgeable and helpful. She was able to find the lamps I was looking for quickly and made the transaction as painless as possible.
    July 17, 2020
    Michelle B.
  • I submitted my request online for a mirror. Justin contacted me as soon as the business was open, letting me know that he could place the mirror on hold. When I got to the store, he answered all my questions. He was very knowledgeable.
    July 17, 2020
    Minhchau H.

6,091-6,120 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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