Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • left the store a satisfied customer
    July 17, 2020
    Nancy S.
  • Very kind and helpful. Gave suggestion of Edison light bulbs—which I wanted but forgot about.
    July 17, 2020
    Pam S.
  • Easy to order
    July 17, 2020
    Pasqualina C.
  • They were very helpful and let me know about the product.
    July 17, 2020
    Priscilla D.
  • Jacqueline was so friendly and helpful - truly a pleasure to assist in my shopping experience!
    July 17, 2020
    Rebecca R.
  • I ordinarily don’t like ordering stuff online with everything going on today .. there’s no option Victor made this experience very pleasurable and I definitely will be back and recommend you as a company
    July 17, 2020
    Rich M.
  • Lori was extremely knowledgeable and helpful during the pandemic. We texted photos of our space and she responded with her recommendations for a fan and light fixture that we could pick up in the store. Process could not have gone smoother!
    July 17, 2020
    Rick R.
  • Mikki was amazing
    July 17, 2020
    Russell B.
  • In my book she could rule the world, she is that good. Thank you
    July 17, 2020
    Ruth Z.
  • Your store is great but your customer service and delivery is horrible.
    July 17, 2020
    Sandra S.
  • Refreshingly good client service.
    July 17, 2020
    Sony S.
  • I was disappointed to learn that you don’t give a veteran’s or Senior discount.
    July 17, 2020
    Stanley B.
  • Extremely helpful.
    July 17, 2020
    Steve R.
  • Very helpful very nice and extremely sufficient !
    July 17, 2020
    Tiffany
  • Donna was a pleasure to work with. She was very helpful, pleasant and made my purchase an enjoyable and satisfying experience.
    July 17, 2020
    Tom K.
  • Everyone was very helpful
    July 17, 2020
    Tracy
  • Have not received a replacement for the first switch that was missing parts.
    July 17, 2020
    Vicki B.
  • A pleasure!
    July 17, 2020
    Virginia
  • hope my daughter gets this item without any difficulty ,it is her birthday
    July 17, 2020
    William W.
  • Very good return policy.
    July 17, 2020
    Yvonne B.
  • Store was busy, Yav was GREAT. Knew his stuff, patient with me going over things, through and great with follow thru.I will refer people to him.
    July 16, 2020
    Allen F.
  • I had never been i was very impressed.
    July 16, 2020
    Amparo S.
  • I didn’t speak to anyone but loved the lamps .When I did have an issue with a dimmer,I notified customer service and another dimmer was immediately sent to me. Can’t ask for better service!
    July 16, 2020
    Bonnie P.
  • I am not a shopper but Lamps Plus has me addicted. We are building a new house and are not interested in looking elsewhere. You have more than I can actually decide from.
    July 16, 2020
    Carolyn
  • Was prepared to answer questions before I asked them
    July 16, 2020
    Cheryl R.
  • I still don’t have my items and it’s been over a month
    July 16, 2020
    Cindy W.
  • Love store and staff!! Always great! But since buying something at your store, I am receiving 1-2 emails a day of advertising for Lamps Plus. I unsubscribed and am still getting them. 1-2 a month ok but harassing to receive so many relentlessly.
    July 16, 2020
    Coni
  • The person who helped me, Jacqueline, was so nice and helpful. We are in the process of building a house, and because of her warm, delightful spirit, I plan on getting all of our lights - bathroom, chandeliers, kitchen lighting, through Jacqueline.
    July 16, 2020
    Corinne S.
  • Julie, was patient & pleasant to talk to she was also knowledgeable & helpful.
    July 16, 2020
    Dana T.
  • Knowledgeable and very professional.
    July 16, 2020
    Deanna W.

6,121-6,150 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.