Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Eric was very helpful and knowledgeable.
    July 15, 2020
    Ed W.
  • I will be buying from Lamps Plus again!
    July 15, 2020
    Fara C.
  • Nice clean store
    July 15, 2020
    Gabriel A.
  • Easy to do as I spoke to a rep vs trying to order on line
    July 15, 2020
    Grace H.
  • excellent salesman great guy very helpful
    July 15, 2020
    Jamal K.
  • The person that took my order was most helpful. The only issue I have was when I received an e-mail that had my last name misspelled, I tried to call by phone. The phone was not answered and it i i
    July 15, 2020
    James K.
  • We had a very good buying experience.
    July 15, 2020
    Jeff C.
  • Very professional, knowledgeable and helpful
    July 15, 2020
    Jennifer L.
  • We were very impressed with Matt. Very helpful and knowledgable.
    July 15, 2020
    Jim and Carol
  • I been there several times and there is always a woman there, that is always so rude and never wants to help with small things I need
    July 15, 2020
    Jody S.
  • Shopping experience was excellent, but whoever is responsible for email follow up tell them to reduce the amount sent out. It’s confusing and unnecessary
    July 15, 2020
    Joe R.
  • Initial contact and technical support were excellent. However, once the sale was made, follow-up questions via email/phone were not answered. I suspect your staff is limited due to the Coronavirus, which is understandable. But you should know this
    July 15, 2020
    Joseph L.
  • We will be buying more lamps as needed, from lamps plus.
    July 15, 2020
    Josephine B.
  • Eric was a great help in finding us what we were looking for. Once we chose our products the process went very quickly and smoothly.
    July 15, 2020
    Julie M.
  • She was great no issues what so ever??
    July 15, 2020
    Ken
  • I tried to cancel an order but it was sent anyway and now I'm being told I have to pay to return it!
    July 15, 2020
    Kimberly B.
  • Francis was so helpful and very knowledgable. I really appreciated his help. I can’t wait to hang my new, giant mirror!
    July 15, 2020
    Kirsten
  • Cashier entered the wrong delivery address and I was told it would be corrected when I spoke to customer service days later it was still incorrect also I was never informed to respond to an email in order to complete my purchase
    July 15, 2020
    Leron M.
  • Cashier entered wrong delivery address and was corrected at the time of purchase yet the info was still incorrect when I spoke to customer service I was also not told to confirm an email in order to complete my transaction
    July 15, 2020
    Leron M.
  • Both the salesman and the cashier where extremely helpful and made the experience painless and great overall experience.
    July 15, 2020
    Lorena L.
  • They were very busy, put me on hold, and called back later.
    July 15, 2020
    Marilyn D.
  • Love this store and personnel
    July 15, 2020
    Martha C.
  • Website can be difficult to navigate with so many different collection options.
    July 15, 2020
    Melissa M.
  • She was helpful, engaged and friendly!
    July 15, 2020
    Michele H.
  • Always happy with service
    July 15, 2020
    Mike D.
  • I have been in twice and both times was greeted quickly and left alone to wander as i requested. If i had been followed around the first time I would not have come back.
    July 15, 2020
    Nancy Ann M.
  • First, lamps were described as perfect for a bedroom. They're so small in scale, shade is tiny. You also don't process returns without personal help from customer service, and you don't answer that phone. And you ignore 6 emails requesting a return.
    July 15, 2020
    Nedda G.
  • Mike was very helpful and knowledgeable! Super professional and yet friendly.
    July 15, 2020
    Nichole G.
  • Ordered item twice. The 2nd time he assured me the item Was in stock. Obviously after my first experience the inventory was not corrected.
    July 15, 2020
    Ralph B.
  • Great selection and eclectic home decor available.
    July 15, 2020
    Raymond S.

6,211-6,240 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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