Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Francis was very courteous, knowledgeable, and made our shopping experience quite easy and pleasant.
    July 15, 2020
    Richard
  • Very pleasant experience
    July 15, 2020
    Roberta S.
  • Yuri was great!
    July 15, 2020
    Sally
  • John Anderson was very helpful to us in purchasing our new light. He also showed us the difference in light bulb colors. Thanks John ??
    July 15, 2020
    Shannon M.
  • The only thing I am not sure of is I was told my delivery date would be on 07/17/2020 as of now I don’t know when I will be getting a delivery they never sent a tracking email
    July 15, 2020
    Steven G.
  • I have no word to describe how good the customer service you guys have specially Rachelle & Jennifer.
    July 15, 2020
    Sushil A.
  • They were very busy.
    July 15, 2020
    Valerie R.
  • One of the best shopping experiences I’ve had in a long time.
    July 14, 2020
    Daniel G.
  • We were MOST SATISFIED!
    July 14, 2020
    Dayle & Robbe
  • Great customer service.
    July 14, 2020
    Dexter D.
  • Went out of his way to find what we were looking for and found additional options from other stores.
    July 14, 2020
    Doug R.
  • Very safe, very easy.
    July 14, 2020
    E. P.
  • Delivery was super fast
    July 14, 2020
    Elizabeth B.
  • Howard is completely professional and knowledgeable on the products. My experience couldn’t have been better.
    July 14, 2020
    Ellen
  • I have recommended, should open location in Tucson.
    July 14, 2020
    Eric V.
  • She was very friendly and helpful!
    July 14, 2020
    Geri F.
  • Very nice!
    July 14, 2020
    Jane L.
  • So easy, David took care of everything
    July 14, 2020
    Jeanne F.
  • Alaina Bromling was very knowledgeable and helpful. I am filling out this survey only because I wanted to tell you that she is exceptional.
    July 14, 2020
    Jeffrey B.
  • Ordered fountain in April. It came in July(broken). Still haven't rcv'd replacement part although the shipping info says it should have come on Friday. And, from description on the shipping info that says 'acrylic lens', I believe it will be wrong.
    July 14, 2020
    Jennifer W.
  • Great!
    July 14, 2020
    Jenny P.
  • Susan helped me at the Henderson location. She was kind, knowledgeable and quick. She allowed me to shop without being overly pushy and gave me assistance as needed. I ordered my lamps on Saturday before 2:00 and they arrived by Sunday evening!
    July 14, 2020
    Jessica E.
  • Great shopping experience, but I was a little disappointed at the high price points. It was hard to find something to fit out budget
    July 14, 2020
    Jonny P.
  • Will always come back to the same sales person.
    July 14, 2020
    Joseph M.
  • We did not have a lighting specialist. We asked a question to someone who was carrying a ladder and he said he would look up the information and come right back. We found another item so a different person helped us
    July 14, 2020
    Judy
  • It was so refreshing to receive such a high standard of customer service amid the situation were in!! Lori is the best!!
    July 14, 2020
    Julie & Tim
  • Thanks for having this great person working in your store.
    July 14, 2020
    Julie M.
  • Our lighting specialist, Dee, did an exceptional job. She was very helpful and found exactly what we were looking for.
    July 14, 2020
    Kara A.
  • Theo is incredible! He is so knowledgeable about the product, inventory, and layout of the store. He had great suggestions once I explained my overall theme. I will be back specifically because of this associate.
    July 14, 2020
    Kelly P.
  • She answered my main question which was whether the item was in stock. I ordered immediately once I knew the item was ready to ship.
    July 14, 2020
    Kent C.

6,241-6,270 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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