Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Sales associates were very helpful.
    July 14, 2020
    Kim H.
  • We worked with Melinda in SF and she was great.
    July 14, 2020
    Linda & Tom
  • You advertised outdoor fountains online indicating you could reserve one at one of your locations. I found that to be misleading due to the fact the fountain actually had to be ordered.
    July 14, 2020
    Linda B.
  • My lamps arrived the next day!
    July 14, 2020
    Lorraine M.
  • Patti, thanks so much for your help!
    July 14, 2020
    Margaret M.
  • The moment I got in, they made me feel confortable
    July 14, 2020
    Margarita
  • Even though we are in Glendale, and we’re buying lighting for our home in Michigan, we were happy to work with Austin because of his product knowledge and great customer service. We will buy from him again in the future.
    July 14, 2020
    Martine H.
  • They worked very hard to see if the lamp I wanted to purchase was in stock, but things seemed disorganized.
    July 14, 2020
    Melissa S.
  • I love this online shopping with a virtual and telephone personal shopping assistance. It’s great!
    July 14, 2020
    Michelle S.
  • Shipping dates was three weeks
    July 14, 2020
    Nitakay M.
  • Have made several previous purchases from the same store (latest was just a few months ago) but for some reason we were not in the system.
    July 14, 2020
    Pamela L.
  • When I entered the store, the store was fairly busy with other customers. The salesperson acknowledged me and said she would be with me shortly. I found what I was looking for, a stockperson assisted me, very efficient, great team work.
    July 14, 2020
    Patrick E.
  • I’ve dealt with Xochitl before and she is a marvelous representative for your company. She is knowledgeable, friendly, helpful and she works very hard to understand my poorly friend questions and provide sound advice.
    July 14, 2020
    Pete C.
  • Can you please tell me when my floor lamp will be delivered so I can arrange to be home? Thank you.
    July 14, 2020
    Petra S.
  • Very happy with the entire experience. Took some items with me on Saturday July 11 and the remaining items shipped from the warehouse and arrived Tuesday July 15. The only comment I have is make sure your sales person informs customers about bulbs.
    July 14, 2020
    Raymond M.
  • She was terrific
    July 14, 2020
    Rodney G.
  • Very professional and pleasant
    July 14, 2020
    Rose G.
  • Picking up a unit on hold. Positive experience all the way around.
    July 14, 2020
    Scott M.
  • Love your store
    July 14, 2020
    Sofearee L.
  • Courtney was so helpful, there is no way I would order it on line just to save a few dollars! I’m so glad I did not go to Home Depot! She made me think about things I had not even considered! Such as height of the fan and slope of the ceiling.
    July 14, 2020
    Stacy D.
  • I have shopped at this store for many years and always found staff friendly and helpful.
    July 14, 2020
    Susan S.
  • The lady was very nice and very knowledgeable about the item I was purchasing
    July 14, 2020
    Alberta
  • Helpful, communicative, and nice
    July 14, 2020
    Andrew
  • YOu need to upgrade your lampshades options with the times.
    July 14, 2020
    Bebe
  • It was a seamless and positive experience!
    July 14, 2020
    Benita
  • Would definitely shop there again
    July 14, 2020
    Beth A.
  • GOT WHAT I ORDERED IN 2 DAYS
    July 14, 2020
    Bill
  • Understood all questions and provided sufficient and informative answers. He provided a solution that we had not known existed to a "touch lamp to turn on" issue. Thank you Patrick.
    July 14, 2020
    Bonnie O.
  • Great experience with the store manager and the staff at this store. I recommend it all the time.
    July 14, 2020
    Brian S.
  • Vinnie was terrific. Unfortunately, his correct order was sent to me as incorrect merchandise. I am waiting to get a replacement that is the correct order.
    July 14, 2020
    Carolee F.

6,271-6,300 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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