Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Donna was very helpful and very nice.
    July 11, 2020
    Beth L.
  • Marisol did an outstanding job.
    July 11, 2020
    Bob Z.
  • Very courteous and helpful!!
    July 11, 2020
    Cindy V.
  • This was my first purchase, and I was pleasantly surprised at the wonderful experience I had with Eric in your customer service department. I will definitely recommend your company to friends and family.
    July 11, 2020
    Cynthia C.
  • A pleasure dealing with you! Thanks.
    July 11, 2020
    Deborah E.
  • David gave me good information to improve my choice.
    July 11, 2020
    Dianne C.
  • my shopping experience was awesome thanks to Marina's help--she's great!
    July 10, 2020
    Beth
  • Shannon was so helpful and fast!, she had a follow up email with all my order details in my inbox before we even hung up with each other - great!
    July 10, 2020
    Christine W.
  • The guy Alex was great so good I asked him to help me with next time
    July 10, 2020
    David D.
  • Seth was very efficient and helpful!
    July 10, 2020
    Edward B.
  • Shannon is excellent and I hope to do business with her again.
    July 10, 2020
    Ernie G.
  • could not use a coupon
    July 10, 2020
    Fred R.
  • Return was easily acknowledged. They try their best
    July 10, 2020
    Grace A.
  • Helpful and friendly, but I'm confused after speaking directly with the supplier, why it wouldn't have been known there was a longer shipping time? It was the very next day the timeframe changed.
    July 10, 2020
    Joni V.
  • I feel that the team works well together and I received my required down to New Jersey in a quick time.
    July 10, 2020
    Lars W.
  • She was great - very helpful!
    July 10, 2020
    Linda
  • Very professional
    July 10, 2020
    Maria B.
  • My order was back-ordered and I was told my account would not be charged until the order came through. However, my account was charged immediately after ordering.
    July 10, 2020
    Maria R.
  • The best customer service I have had in a long time. Pleasant surprise.
    July 10, 2020
    Pam K.
  • Patty was extremely helpful! It was a pleasure working with her! Thank you so much!
    July 10, 2020
    Pearl B.
  • Very satisfied
    July 10, 2020
    Peter H.
  • Pleasant and friendly
    July 10, 2020
    Ted T.
  • Everything was positive.
    July 10, 2020
    Tommy L.
  • I love your products but trying to get in touch with a representative is not good at all.
    July 09, 2020
    Ann D.
  • Very nice, so helpful
    July 09, 2020
    Beverly R.
  • I ordered online. Process was very easy, received my water fountain rather quickly. I took a pic of the box when I got it. Hope I can upload it. Thankfully it wasn’t damaged!
    July 09, 2020
    Cleve R.
  • She was very pleasant and very helpful.
    July 09, 2020
    Linda I.
  • Lamp is defective.I am waiting for an Email to see if I can fix it. Imay have to send it back. It will be a chore to pack it and mail it back. Very heavy.
    July 09, 2020
    Louise E.
  • The glass light cover was delivered shattered and after installing the fan the motor isnt spining the blades
    July 09, 2020
    Mari R.
  • Order was placed promptly, but no follow up with delivery information (Order was placed 7/4, today is 7/9)
    July 09, 2020
    Pam C.

6,361-6,390 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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