Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Love the entire shopping experience, the service, the knowledge of my lighting consultant and the fast delivery.
    July 09, 2020
    Paticia N.
  • Representative was very helpful
    July 09, 2020
    Rich F.
  • She was very nice and helpful.
    July 09, 2020
    Sherri
  • She was very professional, knowledgeable and willing to assist me with the questions I had. It was a pleasure dealing with her.
    July 08, 2020
    Barbara K.
  • Upon the arrival of our order the glass globe of one of the lights was discovered to be broken. I called to report the issue and the customer service rep. sent an replacement glass immediately. It actually arrived during the Independence Day weekend.
    July 08, 2020
    Ben W.
  • Knowledge
    July 08, 2020
    Mary O.
  • Kimberly helped me get a return started and replacement items very quickly. She made the process extremely easy!
    July 08, 2020
    Stephen M.
  • 5 Stars!!
    July 08, 2020
    Stephen Z.
  • Beautiful items at reasonable prices
    July 08, 2020
    Trinh S.
  • i requested a sooner delivery date. agent very helpful in aranging the change
    July 07, 2020
    B Jane
  • So pleased with the help I received from Xochi. Very professional service.
    July 07, 2020
    Claire A.
  • Very kind and helpful.
    July 07, 2020
    Esaim A.
  • You guys have great customer service
    July 07, 2020
    Frank D.
  • Satisfied
    July 07, 2020
    Helene H.
  • Easy & efficient. Arrived sooner than I expected. All positive input & I highly recommend this company.
    July 07, 2020
    Jane L.
  • Will definitely use Lamps Plus for my other lighting needs.
    July 07, 2020
    Janice S.
  • Thanks
    July 07, 2020
    Luis B.
  • Shannon was great. The only concern which is minor is that there was chipped paint on the foot base of lamp. I used a black felt pen to cover.
    July 07, 2020
    Margie J.
  • She understood the issue and solved it right away.
    July 07, 2020
    Mark
  • She was a pleasure !
    July 07, 2020
    Pat D.
  • Genuinely interested in making things right. Top notch!
    July 06, 2020
    Amy H.
  • Great selection and reasonable prices.
    July 06, 2020
    Angela W.
  • Lighted fan is installed and looks very sleek, modern. Perfect for the 200 ft2 room! With the temp here at high 80s-90s, it boosts the AC, and I was able to put the AC thermostat 2 degrees higher. Hopefully saving electricity!
    July 06, 2020
    B. Pepper
  • I was very satisfied.
    July 06, 2020
    Chris C.
  • I was really concerned that I would not be able to resolve the issue I had because I needed a part for ceiling fan that is 13 years old but Stephanie, found the model and after a brief discussion came up with a solution.Thanks, Stephanie
    July 06, 2020
    Deb K.
  • Like the variety of products. The two fans I have ordered are excellent
    July 06, 2020
    Elton
  • Ani was very helpful, courteous, efficient, and knowledgeable of product.
    July 06, 2020
    Francine W.
  • Donna was knowledgeable, professional and friendly and quickly found the perfect fan for my screened porch.
    July 06, 2020
    Gwyn
  • Madison, was Wonderful!! She was soo happy to be back in the store and working for such a great store. I loved having such an enthusiastic person to guide me through my purchases.
    July 06, 2020
    J. Yasutake
  • Will shop with them again.
    July 06, 2020
    Karen E.

6,391-6,420 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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