Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Spoke with sales rep.(Taun) and he was patient and very helpful to me. All representative would do well if they imitate his qualities.
    July 02, 2020
    Jackie
  • Very nice experience. Julie was very helpful.
    July 02, 2020
    Jim J.
  • Nuria is one of the most pleasant people I gave talked to in a while. She is a tremendous asset to your sales force.
    July 02, 2020
    Jim S.
  • She helped me so much with the lamps we wanted to order, answered my questions and is from Florida! We are living in Florida and ordering lamps from here!
    July 02, 2020
    Judy B.
  • Christine was very friendly and helpful
    July 02, 2020
    Kim
  • I understand that the pandemic is going on but I have been waiting on fans since May 30th. I made a change to the order to have a light kit added and then the other fan was canceled but I did not cancel it. We are now in July, and I have no fans.
    July 02, 2020
    Kyra
  • Great help.
    July 02, 2020
    Lou A.
  • The telephone interaction was great. But the lamp I ordered online was missing a part. That’s why I had to call. Also I had to wait a really long time to have my call answered
    July 02, 2020
    Nancy
  • Love love love my new lamps!!
    July 02, 2020
    Norma R.
  • Stephanie was wonderful!!! She was kind, courteous, and listened to me.
    July 02, 2020
    Rachel
  • Service was excellent
    July 02, 2020
    Susan R.
  • Issues with product.
    July 02, 2020
    Tony N.
  • Mario was very patient with me, because after l ordered my four outdoor light fixtures l ordered the wrong size light bulbs. So Mario had to return my wrong size bulbs and order the correct size bulbs. Hopefully, my account will be credited.
    July 02, 2020
    Victoria M.
  • I WAS HAVING TROUBLE ORDERING ON LINE SO I CALLED. THE TRANSACTION WAS SEAMLESS.
    July 01, 2020
    Barbara C.
  • Shannon was very sweet, helpful and polite. We had a nice conversation about my lamp choice and took the time to look it up in regards to a review I had read online. I did buy the lamp and just received it and I put it together and it looks great!
    July 01, 2020
    Candi
  • Shopping experience excellent. One mirror was cracked.
    July 01, 2020
    Elizabeth L.
  • Linda was very helpful was kind and just a joy talking to service was just great
    July 01, 2020
    F. Womack
  • My first experience with your company. Sales associate very knowledgeable, helpful, addressed all my concerns. Reassured me in regards to the delivery process of my water fountain.I am anxiously awaiting and appreciate your kind and caring service.
    July 01, 2020
    Joyce M.
  • I love my lamp! I was skeptical about buying a lamp on line but it was a great experience. The lamp was prettier than it looked on line.
    July 01, 2020
    Linda R.
  • Customer service is lousy. My wait time on a call was 45 min so i hung up. My time is just as valuable as yours
    July 01, 2020
    Lynn W.
  • Great customer service. They returned my call promptly and gave me all the information I needed to return my purchase.
    July 01, 2020
    Marie R.
  • I’m reserving my recommendations until I receive the fountain
    July 01, 2020
    Tamela S.
  • Excellent service
    June 30, 2020
    Adam G.
  • Viviana was able to process my order expeditiously.
    June 30, 2020
    Annamarie N.
  • Completed sale fine unable to use coupons
    June 30, 2020
    Anne H.
  • I ordered in tables the end of March I got them in the middle of June Screws were missing I called she said I can get them in two days I’m still waiting it’s now been four days. Not happy at all
    June 30, 2020
    Betty O.
  • Super efficient. Did have to wait on the line awhile until the next customer service rep was available
    June 30, 2020
    Carla G.
  • Like most, I’ve been shopping online for the past several months. I often have concerns about my choices and will call the company to ask questions. I can say, unequivocally, that Kiersten was, by far, the nicest and most helpful sales associate.
    June 30, 2020
    Denise
  • Very easy transaction. Very pleasant. Very professional
    June 30, 2020
    Duanne W.
  • I didn’t know what to expect when ordering but I was completely satisfied.
    June 30, 2020
    Eileen D.

6,481-6,510 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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