Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Marty was great!
    June 29, 2020
    Steve S.
  • Lightning specialist was attentive, knowledgeable, and extremely eager to resolve my problem.
    June 29, 2020
    Thomas C.
  • Lamps Plus has a wonderful selection of product solutions for every home and office.
    June 29, 2020
    Wayne O.
  • One of my glass shades was broken when it arrived, but they are supposed to be sending me a new shade to replace it
    June 28, 2020
    Amanda T.
  • I was very glad that he checked with a specialist about the quietest fan. I certainly hope it is silent, as I requested.
    June 28, 2020
    Debbie L.
  • The best experience with a customer service representative! He went out of his way to phone the vendor for me and made certain I received prompt delivery. He was very kind and professional!!!
    June 28, 2020
    Dian F.
  • She was friendly, professional, and efficient
    June 28, 2020
    Don A.
  • Harps were defective, some light scratching on acrylic base of lamps.
    June 28, 2020
    Donna B.
  • answered all questions. Made me feel comfortable with my purchase
    June 28, 2020
    Doris H.
  • Variety of products
    June 28, 2020
    Elena
  • She was nice, patient, helpful, and made it easy.
    June 28, 2020
    Gayle S.
  • So far have loved the experience and products. Hope I love the lamps I ordered. They are backordered but can't wait!!!
    June 28, 2020
    Genesis R.
  • Couldn’t get any rep on phone. Left message as instructed for them to call back and never got a call back. Broken parts when arrived and had to reorder part. Then when new part arrived it was the wrong part. Second item ordered has been on order for
    June 28, 2020
    George P.
  • My lamps were supposed to come with special light bulbs. They did not. I contacted you for help and was told they would send them. They did not. I contacted a second time. I now have a tracking number but it’s been a while and they still aren’t sent.
    June 28, 2020
    Jennifer L.
  • the web site part was fine, but my order has not yet come in (due early next week) -- I will not be able to say more until then.
    June 28, 2020
    Joel N.
  • She was great!
    June 28, 2020
    Lorraine W.
  • very helpful
    June 28, 2020
    Norman G.
  • Marina was helpful, friendly, courteous and reassuring given problems I had had with competitors shipments
    June 28, 2020
    Pat W.
  • Improve the online ordering process, particularly the capacity to add an item to the cart. I tried to add two different clocks to the cart to no avail. I was able to save them as favorites, but not to purchase them.
    June 28, 2020
    Phyllis G.
  • Melody was FANTASTIC!
    June 27, 2020
    Annette
  • Once connected very good
    June 27, 2020
    Bill S.
  • This is the second time I've purchased from Lamps Plus. Our first order was for an outdoor fountain. It's just perfect and we get a lot of positive feedback.
    June 27, 2020
    Carol R.
  • I enjoyed working with Donna. Very helpful and do pleasant. I’ll come back just to work with her again
    June 27, 2020
    Cathy D.
  • Stephanie was very nice and extremely helpful. It was a long wait time.
    June 27, 2020
    Cheryl
  • Shannon (1984) did a great job.
    June 27, 2020
    Henry K.
  • Job well done!
    June 27, 2020
    Joseph M.
  • I am not sure if the lighting specialist is the same as the person I dealt with to place my order. I did not use a personal shopper but found the agent I placed my order with to be very cordial and efficient. Thank you!
    June 27, 2020
    Kathleen H.
  • I do love the fixtures!
    June 27, 2020
    Linda T.
  • Melody B. Was very helpful. In my 5 Return fixtures and My 5 New purchases of WICKHAM 13 inch #33P63 Fixtures .
    June 27, 2020
    Timothy J.
  • Ani was helpful & very courteous. I appreciate all of her assistance when placing my order.
    June 27, 2020
    Velicia W.

6,541-6,570 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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