Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I've been in customer service for YEARS! Mario was top notch. Great experience!
    June 26, 2020
    Becky C.
  • I rarely order online, but we are really pleased with this shopping experience and the quality of my lamps. The price was terrific, too.
    June 26, 2020
    Catherine B.
  • I will order again
    June 26, 2020
    D
  • Very friendly and helpful.
    June 26, 2020
    David and Christina
  • Product arrived damaged Light was very yellow for a led lamp. Not what I was expecting
    June 26, 2020
    David S.
  • Great overall experience.
    June 26, 2020
    Deboarh J.
  • Helpful in discussing the product to ensure I knew the dimensions
    June 26, 2020
    Denise D.
  • she made excellent suggestions
    June 26, 2020
    Frieda
  • My valid Visa gift card was not accepted
    June 26, 2020
    Hannah H.
  • Very friendly
    June 26, 2020
    Joyce F.
  • Customer service rep Meline has been very helpful in resolving issues with the fixture.
    June 26, 2020
    Kent H.
  • She was very nice.
    June 26, 2020
    Lisa K.
  • Viviana was engaging, knowledgable and very helpful.
    June 26, 2020
    Mark T.
  • Both at the end of my chat session with Kristy and in my purchase confirmation email I was advised that I could contact her with any questions. The two emails I sent (on 6/24 and 6/25) asking for important info/help remain unanswered.
    June 26, 2020
    Nancy H.
  • I find shopping at Lamps Plus - whether in the store or on the phone - to be a very pleasurable experience. Your staff is in large part responsible for that. Thank you.
    June 26, 2020
    Nancy M.
  • Whether ordering online or via phone, the service has been excellent! I’ve ordered fans and light fixtures and have been very satisfied with all their products.
    June 26, 2020
    Rosaio F.
  • Christine was so helpful and responsive to the replacement of the pump in my fountain. She exceeded my expectations and understood right away that as the fountain was purchased in April, the pump should not have broken by June.
    June 26, 2020
    Sara C.
  • Because I'm still waiting form a replacement part to ship. 1 ceiling light glass cover was broken in shipping. I see that part is still waiting to ship. Please advise as to when I will get the replacement part or please send a new light fixture
    June 26, 2020
    Sharon M.
  • Customer service was great in helping me preorder an item that was no longer available along with a few I had been eyeing.
    June 26, 2020
    Sondah O.
  • Very professional
    June 25, 2020
    Ahmed C.
  • Love shopping at Lamps Plus. One reason is because the representatives are very knowledgeable and are really there to help you find what you are looking for!
    June 25, 2020
    Beth T.
  • Completely Satisfied
    June 25, 2020
    Brenda R.
  • Very knowledgeable and friendly. Took her time to make sure everything was correct.
    June 25, 2020
    Dennis S.
  • Very easy.
    June 25, 2020
    Diana T.
  • Very friendly and helpful
    June 25, 2020
    Gerhard R.
  • Mariam was awesome to work with and get the order placed!
    June 25, 2020
    Jodi S.
  • Melody was knowledgeable, quite helpful and left me with a trusting feeling. An excellent asset to any company.
    June 25, 2020
    Karl W.
  • Viviana was very helpful and knowledgeable and listened to my needs and addressed them very effectively. Now I have to see if the fan does what i asked it would do and if it does then Vivian gets another big thank you from me!!!!
    June 25, 2020
    Lawrence P.
  • Shannon was very helpful,and I felt confident working with her that my order would be done correctly.
    June 25, 2020
    Maureen
  • Knowledgeable, customer oriented,
    June 25, 2020
    Muhammad R.

6,571-6,600 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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