Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Have not received the lamps but the customer service was outstanding. I will call ani again for any lamp plus needs
    June 22, 2020
    Sheryl
  • gteat experience
    June 22, 2020
    Shirley E.
  • Very quick & efficient phone order, rare these days!!
    June 22, 2020
    Steve A.
  • will continue shopping with Lamps Plus
    June 21, 2020
    Albert S.
  • Great interaction. Made a huge difference having a knowledgeable, articulate person answer the phone.
    June 21, 2020
    David and Christina
  • I really appreciated the searching and help.. but being told and reassured I would have the fan in 2 to 4 days was very disappointing. And the down rod I told was available is not available until JULY!!
    June 21, 2020
    Eileen M.
  • I waited on hold for close to an hour before I was waited on by a customer service specialist
    June 21, 2020
    Karen J.
  • Yes, I'm satisfied. Shannon help me. Thank you
    June 21, 2020
    Maggie M.
  • She was very helpful and was very knowledgable.
    June 21, 2020
    Milton C.
  • I seconded guess my online order. By talking to a rep in this case Donna I was able to make changes and feel confident I made the right choices.
    June 21, 2020
    Rosemarie S.
  • Was sent the wrong item and waiting time on phone is awful
    June 21, 2020
    Sandra C.
  • Fast and friendly
    June 20, 2020
    Adela S.
  • Very helpful and very knowledgeable.
    June 20, 2020
    Antonio G.
  • Delivery was "as stated" and the products purchased were "as represented" online. I researched my purchase online, however, I called to place my order which I "thank you" for providing that option.
    June 20, 2020
    Doreen B.
  • My shopping experience was great the products order came in a very timely fashion and they were just what we ordered.
    June 20, 2020
    Dvane
  • When I need lighting I will always contact Lamps Plus..
    June 20, 2020
    Ed B.
  • keep up the good work
    June 20, 2020
    Mark W.
  • Very friendly, and helpful.
    June 20, 2020
    Ruby I.
  • I was told my order would arrive by 6/20 and now my tracking number tells me it won’t get here until 6/30.
    June 20, 2020
    Stephanie L.
  • Good products good service
    June 20, 2020
    Yolanda V.
  • Chandelier is absolutely gorgeous!! Fans, pendant lights, and wall lights are PERFECT...Just what I needed! I was delighted that I could find pendants matching the other lights! You have a great selection of lights!!Thanks SO much.
    June 19, 2020
    Shirley M.
  • Was very responsive
    June 19, 2020
    B. Gletzer
  • Everything was easy and handled very efficiently
    June 19, 2020
    Beth J.
  • Vast inventory!
    June 19, 2020
    Carlos C.
  • Very kind and helpful Seemed to be interested in helping me Knew exactly which floor lamp I was talking about One of the best customer service call I have ever had
    June 19, 2020
    Carol P.
  • Very knowledgeable and professional!
    June 19, 2020
    Christine A.
  • Tristan was phenomenal, the manager he had to consult with was not.
    June 19, 2020
    Diona W.
  • Lamp came through delivered with broken glass. She helped me and ordered just the replacement glass. Very helpful
    June 19, 2020
    Elizabeth N.
  • Pleasant experience
    June 19, 2020
    Gwyn V.
  • Nuria was exceptional. She assisted w/ options and was able to find what I was looking for on SALE!!! She ordered the items and I received them within 3 days!
    June 19, 2020
    Janette S.

6,631-6,660 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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