Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Donna once Again went above and beyond helping me to order a fixture to replace the one that was previously damaged by our electrician
    June 19, 2020
    Julie T.
  • I could not get through to customer service so I called sales.
    June 19, 2020
    Margaret H.
  • I have received exactly what I expected
    June 19, 2020
    Marilyn N.
  • I am very impressed with the level of service.
    June 19, 2020
    Martha Z.
  • Satisfied
    June 19, 2020
    P. White
  • pleasant to work with, very knowledgeable, asked relevant questions to ensure the correct product was ordered.
    June 18, 2020
    Annabelle
  • Was a little annoyed that I was sent a coupon for my next purchase which I could not use when I purchased my chandelier just a couple of weeks later
    June 18, 2020
    Bernadette M.
  • He spoke clearly and I could understand him Wearing hearing aids, this is very important ..
    June 18, 2020
    Betty R.
  • I appreciate great quality.
    June 18, 2020
    Beverly B.
  • I’m very pleased with David , he explained its good deal N choice buying lamp plus! Thanks
    June 18, 2020
    Blake
  • Very happy
    June 18, 2020
    Dane
  • Expected to get on line and order a few outdoor lights then forgot to finalize order. Received followup call to ensure everything was okay. While on the phone, was helped tremendously.
    June 18, 2020
    Dennis R.
  • Nuria G. was fabulous! Thank you for the professional, informative and expeditious assistance ...
    June 18, 2020
    Devid W.
  • Not very good customer service I have bought so much from you over years and been extremely happy but not this time
    June 18, 2020
    Fay L.
  • Amazing variety of product and it shipped earlier then first told!
    June 18, 2020
    Greg T.
  • David was excellent, his customer service was refreshing. We found home to be extremely helpful and efficient. Our fan has arrived and is installed and is absolutely magnificent!! Thank you Lamp Plus I wish there was a store near PA.
    June 18, 2020
    Jacqueline H.
  • Knew exactly what I needed
    June 18, 2020
    Joan D.
  • She was very friendly and helpful. Really looking forward to receiving this lamp. Perfect for the shore.
    June 18, 2020
    Joann M.
  • Vicki was apleasure to deal with.
    June 18, 2020
    John and Debra
  • She went out of her way to help me solve my problem. I appreciated that.
    June 18, 2020
    Judy B.
  • I used the chat feature to talk with a representative and receive an extra discount. All went smooth and web page was responsive and easy to navigate. I can't wait to receive my lamps!
    June 18, 2020
    Judy D.
  • I would have like to receive a discount being a first-time customer. This was my first purchase experience with Lamp Plus. Other merchants (competitors) offer discounts for first-time orders for first-time customers.
    June 18, 2020
    Kathryn S.
  • Quick process and fast shipping
    June 18, 2020
    Leslie
  • I love to shop with Lamp Plus customer service is excellent
    June 18, 2020
    Melody P.
  • Specialist was great. Not happy with amount of time to receive product
    June 18, 2020
    Michael T.
  • 1st time buyer, will purchase again from this company
    June 18, 2020
    Mrs. Robles
  • Patricia is very helpful and knowledgeable about the product and easy to communicate with.
    June 18, 2020
    Phyllis S.
  • My only complaint is the website... when I click add to cart, it goes to the circle of death.. last two times, so I have to call.. but at least when I call, I get great people that are very helpful
    June 18, 2020
    Rick
  • Donna was knowledgeable about the product and answered my questions.
    June 18, 2020
    Robert C.
  • Great
    June 18, 2020
    Sharon C.

6,661-6,690 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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