Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • MY pendants arrived 2 days from order...My chandelier 4 days. Beautiful...
    June 15, 2020
    Cheryll D.
  • Would like to be able to track my purchase. I didn’t receive a tracking number
    June 15, 2020
    Debra R.
  • Ani was very helpful and by taking my order just after hours, was able to get my order out the door on Saturday after placing the order Friday evening.
    June 15, 2020
    Ed G.
  • Well my order came in broke but was able to get a new order. The only complain i have is that my refund takes a while to get to me
    June 15, 2020
    Everobi C.
  • Very professional and polite!
    June 15, 2020
    Gary
  • I AM ALWAYS HAPPY TO PLACE AN ORDER
    June 15, 2020
    Gary S.
  • Missing basin
    June 15, 2020
    Jim
  • Nice shopping with you. We will be back!
    June 15, 2020
    Joan S.
  • She was very nice and helpful
    June 15, 2020
    Kizzy S.
  • Marta was excellent
    June 15, 2020
    Lydia R.
  • Paid extra to insure I received the product in 2 days. Got it the day after I ordered. Great
    June 15, 2020
    Lynn
  • "Debra" did a great job at tracking down our old order to identify the repalcement glass parts we needed. Very friendly and efficient.
    June 15, 2020
    Mark S.
  • Very informative
    June 15, 2020
    Marteenia B.
  • I was impressed with the followup when I abandon my cart because the shipping was unreasonably high. The same day, I received an email encouraging me to complete the sale, recognizing that I may have a problem with the shipping.
    June 15, 2020
    Rick H.
  • Customer Service has been great. I’m excited to receive the merchandise.
    June 15, 2020
    Sandi
  • Online chat was great. Phone call was a nightmare
    June 15, 2020
    Saverio P.
  • He was great but don’t guarantee a ship date with extra costs added if you can’t do it!!
    June 14, 2020
    Cameron
  • Extraordinarily accommodating and friendly
    June 14, 2020
    Chris
  • Knowledgeable and pleasant salesperson
    June 14, 2020
    Jan
  • Donna was unbelievable to work with. Walked me through every step of the way and help me find exactly what I was looking for. Will definitely be shopping here again
    June 14, 2020
    Julie T.
  • Your products are very nice too!
    June 14, 2020
    Kimberly H.
  • Great prices and detailed information on the website.
    June 14, 2020
    Mary Jo M.
  • I hope that my replacement part will be shipped soon, still no communication on if it is available or sent.
    June 14, 2020
    Matt F.
  • It was a pleasure doing business with Vicki. She very understanding about my problem, and was quick to resolve the issue, to my satisfaction. I wish there were more like her in other customer service departments.
    June 14, 2020
    Randall G.
  • That same specialist helped me on 2 different occasions. I hope to deal with her in the future.
    June 14, 2020
    Robert L.
  • Full product details difficult to find online e.g whether fans and lights have chain only or remote or optional remote.
    June 14, 2020
    Rojiv K.
  • Donna was a great help, and sealed the deal for Lamps Plus.
    June 14, 2020
    Scott P.
  • I will be a return customer
    June 14, 2020
    Sharion S.
  • Unless FedEx gets better switch shipping company.
    June 14, 2020
    Terry S.
  • She understood what I needed quickly looked up the accessories I needed.
    June 14, 2020
    Wayne

6,721-6,750 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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