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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • One lamp I ordered was fine and the second lamp had a crushed shade and bent harp. I called, and hopefully the new shade and harp are in their way.
    June 09, 2020
    Lauren M.
  • fantastic
    June 09, 2020
    Marsha
  • Ani was very helpful and very pleasant.
    June 09, 2020
    Michael H.
  • Nuria was very responsive. I appreciate her insight and suggestions.
    June 09, 2020
    Patt D.
  • She is a great representative for Lampd Plus.
    June 09, 2020
    Sheldon G.
  • Madison very helpful
    June 09, 2020
    Shirley D.
  • No cancellation email to confirm cancellation was done.
    June 09, 2020
    Shontay P.
  • She was very helpful in directing use as to length of pole we’d need for our ceiling install. Also double checked with someone as far as adding light and what is available. Also got back to use via email with suGgestions on a future purchase we will
    June 09, 2020
    Sue S.
  • I couldn’t find the fan anywhere and tried Lamps Plus and Manuel got it for me. I am hoping to buy a second one now.
    June 09, 2020
    Terry
  • She was great
    June 09, 2020
    Terry M.
  • She knew exactly what I was looking for for my application.
    June 09, 2020
    Tom B.
  • She made the effort to contact the manufacturer regarding our issue and helped to resolve it completely. She was very friendly at all times.
    June 08, 2020
    Bill D.
  • Will be ordering more for our home under construction
    June 08, 2020
    Cathy S.
  • the voice of your service person was not loud/clear enough
    June 08, 2020
    Dan C.
  • She was patient, knew her lamp shades, and so friendly. Vivian was great.
    June 08, 2020
    David R.
  • She was terrific!
    June 08, 2020
    Dee Z.
  • Except for the online ordering, my experience was great
    June 08, 2020
    Doris M.
  • David was great and really explained everything to me so I knew I was making an informed purchase.
    June 08, 2020
    James M.
  • My only problem is quality control. Got sent one gray shade and one white. Could not tell until they were hung as the color of the shade was on the inside of the shade
    June 08, 2020
    Laura
  • Very good company always helpful and great prices
    June 08, 2020
    Merle D.
  • I was satisfied with the quality however one of them the package wasn’t very protected because it broke. I was told it will be replaced but have not received it yet. Also m, I wished it was a better assembly because it took us days to put it together
    June 08, 2020
    Ricardo and Frances
  • I have been trying to get through To a Customer rep as we speak. Several hours in the waiting. Arrrgghhh!
    June 08, 2020
    Richard B.
  • My shopping experience at LampsPlus was great, especially when you consider the run around and lack of expertise from other online vendors.
    June 08, 2020
    Scott B.
  • She was knowledgeable, caring and helpful.
    June 08, 2020
    Silvia C.
  • Quick and accurate response, ease of payment. The assistant was very polite and professional.
    June 08, 2020
    Susan S.
  • Outofbox was a waste of our time, product not working no thanks for future purchases.
    June 08, 2020
    Valerie and Ray
  • very nice
    June 08, 2020
    William B.
  • Christine was very friendly, professional and knowledgeable!
    June 07, 2020
    Bruce R.
  • My sales associate was very pleasant and very helpful. Great attitude. Would definitely place another order on line in the future.
    June 07, 2020
    Craig L.
  • Super friendly and polite
    June 07, 2020
    Delene D.

6,811-6,840 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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