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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • She was very helpful and quickly corrected a negative experience
    June 05, 2020
    Garry P.
  • Very professional!
    June 05, 2020
    Joan G.
  • Pleased with the floor lamp from Lamps Plus. I wish they would complete my order and ship the shade that goes with it.
    June 05, 2020
    Lillian C.
  • Originally I called twice to try and get to the parts dept waited 45 & 30 min but the third time I got a wonderful person Francis who ordered my part
    June 05, 2020
    Linda D.
  • Very Pleasant, understanding and knowledgeable.
    June 05, 2020
    Lisa P.
  • Very nice and great informative.
    June 05, 2020
    Marcia C.
  • She was wonderful, knowledgeable, and efficient. I will recommend Lamps plus because of the customer service
    June 05, 2020
    Marie
  • Always good.
    June 05, 2020
    Supat R.
  • we spent a lot on outside carriage lights last year.Everything was fine that's why we ordered again. Disappointed this time
    June 05, 2020
    Ted L.
  • Ordered Sunday. Shipped from southern CA. Monday...opened it today - Friday in Columbus, Ohio. Great job!
    June 05, 2020
    Tim K.
  • Awaiting arrival of lamps.
    June 05, 2020
    Warren B.
  • Very helpful and caring!
    June 04, 2020
    Anne M.
  • Katalin was terrific, she was so helpful and professional, as well as pleasant!
    June 04, 2020
    BKD
  • Poor customer service.
    June 04, 2020
    Cheryl D.
  • Heidi was wonderful. I hope she gets a big raise this year.
    June 04, 2020
    David R.
  • Love the selection and fast shipping.
    June 04, 2020
    Doug
  • Easy to search & purchase
    June 04, 2020
    Gail
  • Haven’t received lamps yet.
    June 04, 2020
    Gary R.
  • Your sales rep was very helpful and accommodating.
    June 04, 2020
    Grace M.
  • We are very pleased to have discovered your company. We haven't received our lamp shades yet, but we are very confident that we are going to be very happy with them, thanks to such a great and helpful repesnitive.
    June 04, 2020
    Janee T.
  • My experience with Meke was one of the best customer service experiences I’ve had. He made it so easy to place my order. My lamps arrived in ONE DAY. I love them and loved the service. I’ll definitely be shopping at Lamps Plus again.
    June 04, 2020
    Jessica D.
  • IVE BEEN DOING BUSINESS WITH LAMPSPLUS FOR YEARS AND WILL CONTINUE TO DO SO. LOVE THEIR SELECTION AND ASSISTANCE FROM BOTH INSTORE AND ONLINE ASSOCIATES.
    June 04, 2020
    Karen R.
  • About Leslie’s compassion and integrity, I was interested in a item, and I called her 4 different times, within a month and she was still helpful with a great attitude and a very friendly personality, I enjoyed her taking my order, Thank you kindly!
    June 04, 2020
    Karen W.
  • Helpful
    June 04, 2020
    Ken and Janelle
  • Shannon was helpful and friendly. Professional and knowledgeable. ????
    June 04, 2020
    Kim M.
  • Super fast shipping. Thanks.
    June 04, 2020
    Kyle
  • Julie G. is extremely knowledgeable and was able to answer all my questions.
    June 04, 2020
    Lawrence S.
  • Not efficient or timely shipping.
    June 04, 2020
    Linda T.
  • Great experience. The lighting specialist was personable and knowledgeable.
    June 04, 2020
    Marcy S.
  • The lights I received were fine. I had I defective light out of 12. I called and spoke to a very nice lady and ordered a replacement and 3 additional lights. I called back because her and I forgot to talk about returning the defective one. I called t
    June 04, 2020
    Mark W.

6,871-6,900 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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