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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I just received my 3 lamp shades today. It took me several years to find them and just thrilled with the quality and price. Was worried about shipping but they arrived in perfect condition.
    June 04, 2020
    Nancy I.
  • Fan was dead on arrival. A week later still waiting on parts.
    June 04, 2020
    Neil C.
  • Need better filters
    June 04, 2020
    Norman K.
  • Excellent!!
    June 04, 2020
    Socorro L.
  • I was little upset that the item I was purchasing was on clearance and the rep said it cannot be returned but the same item was on amazon, not marked clearance and could be returned
    June 04, 2020
    Wendy E.
  • I do not like they way Lamp plus take out the funds from my account for my purchase. The way it looks on my end when I looking at my bank account it line I’m being charge double/over charged.
    June 03, 2020
    Adraine B.
  • Fans not installed as yet so jury still out on functionality, but ordering and delivery were excellent.
    June 03, 2020
    Arlene J.
  • Marti was fabulous
    June 03, 2020
    Bob P.
  • She was wonderful
    June 03, 2020
    Brigitte S.
  • Enjoyed conversation and appreciated his help. Much quicker more knowledgeable and efficient than online looking myself.
    June 03, 2020
    Chip A.
  • Address was incorrect in my confirmation email and took over an hour to correct. Also, from my January purchase, i need a new LED replacement for one of my fans under warranty and have spent hours on hold w customer service. Callback does not work.
    June 03, 2020
    Deborah R.
  • Anita was very helpful & pleasant. She answered all my questions.
    June 03, 2020
    Doris
  • It was ok. One chair damage. However, another one I had to order and pay for that. I hope once the new chair arrive lampslpus will deduct it from my credit card.
    June 03, 2020
    Lola
  • I love my 4 ceiling fans plus numerous other items I have ordered from Lamps Plus. Great products!
    June 03, 2020
    Madonna N.
  • Excellent customer service
    June 03, 2020
    Stephanie H.
  • Stephanie's ideas always saved me time from searching myself, and was right on with my style.
    June 02, 2020
    Connie C.
  • Great choice if inventory! Great customer service!
    June 02, 2020
    Cynthia R.
  • Heidi is truly an asset to your company. Her level of customer service was Excellent! She is the perfect example of how to interact with and treat a customer with personal, professional service!
    June 02, 2020
    Dana C.
  • Very friendly customer service
    June 02, 2020
    Duncan P.
  • I finally talked to a real person, Heidi, with my problem, Once I got through on the phone. The light I had ordered was suppose to be Red, but was actually orange. Heidi was very patient and helpful . She helped me and explained to return my item.
    June 02, 2020
    Elizabeth J.
  • Love my lamps
    June 02, 2020
    Elsie M.
  • My delivery came fast and the whole ordering experience was excellent.
    June 02, 2020
    Jackie J.
  • Yes very helpful
    June 02, 2020
    Jiyce T.
  • Great experience
    June 02, 2020
    Joanne J.
  • Very polite and helpful answering my questions?
    June 02, 2020
    Karen
  • I'm still waiting for a new harp for my lamp. The first one was defective.
    June 02, 2020
    Linda T.
  • Excellent
    June 02, 2020
    Michelle G.
  • Lamps are beautiful and arrived timely. Lights were easy to install.
    June 02, 2020
    Nomie W.
  • delay in processing return authorization on lamp that was too small for my ceiling....also the fan that replaced it, was put in a different box than the contents, leading me to believe the wrong lamp/fan was sdhipped
    June 02, 2020
    Paul B.
  • No problems
    June 02, 2020
    Paul K.

6,901-6,930 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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