Get $30 off on select Outdoor & Fan Designs

Shop Now >

Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • All the employees at Lamps Plus were knowledgeable, professional, patient and kind.I did speak with Julie, Nick and David H.
    May 31, 2020
    Linda
  • The lighting specialist was very helpful and pleasant.
    May 31, 2020
    Linda P.
  • It’s taken much effort to get what I want and correct. My newest order is missing a part now.
    May 31, 2020
    Nicole
  • Azher is very knowledgeable and helpful!
    May 31, 2020
    Roger N.
  • Marty Is an asset to your company. She is knowledgeable about extremely professional. And so so nice.
    May 31, 2020
    Rose M.
  • Friendly and efficient
    May 31, 2020
    Sarah
  • Felt associate was saying whatever necessary to get me to commit to purchase. Glossing over my questions in effort to “seal the deal.”
    May 31, 2020
    Scott G.
  • I looked on your website for what I wanted and could not find it.
    May 30, 2020
    Bruce S.
  • Response time to my inquiries was excellent. Very professional and courteous.
    May 30, 2020
    David D.
  • The agent on the phone seemed to be very helpful and she was pleasant to speak with. But I wound up with wrong part.
    May 30, 2020
    Howard S.
  • I did a chat to see if some lightbulbs were available, the same type I had ordered recently. I decided to do a chat to find out information I needed. Ani was able to help me find the bulbs and take care of ordering them by calling me.
    May 30, 2020
    Janet M.
  • The rep who assisted me was as helpful as can be without any pushback whatsoever.
    May 30, 2020
    Jeffrey R.
  • Everything was fine on this call. I will be getting the part I need a bit later than expected but that is ok.
    May 30, 2020
    John G.
  • Simply a wonderful shopping experience - thank you! I'm going to unsubscribe from emails - too many so far. I will be back when I need a ceiling fan replacement - all my house lights are done. Email me once every six months. Thanks again.
    May 30, 2020
    Kenneth C.
  • The website is really user friendly. I refer clients to your site all the time. So many great choices at so many great prices. Please keep up the great work!
    May 30, 2020
    Kia B.
  • My partial order I received today, and the other item I have not been updated on.
    May 30, 2020
    Linda A.
  • It was very easy and my experience was great
    May 30, 2020
    Lorine S.
  • Love your selections.
    May 30, 2020
    Margie C.
  • Very easy to do business with.
    May 30, 2020
    Marlene C.
  • It was a very good experience talking with the specialist. He assisted me and got my order taken in good timing. Good Job!
    May 30, 2020
    Phyllis S.
  • She was very helpful and knowledgeable.
    May 30, 2020
    Robert Z.
  • I'm still waiting for my replacement parts
    May 30, 2020
    Ronald B.
  • I love my new bathroom light fixture! Even the electrician commented on how nice it is (he also appreciated the tool you included for twisting the insert, because his hand would not have fit inside!). Great service!
    May 30, 2020
    Stephanie A.
  • personable
    May 30, 2020
    Stewart B.
  • Give Vicky a customer service award and a promotion. She is a gem.
    May 30, 2020
    Teri W.
  • I have always been very pleased with all of the items I’ve ordered and the service is excellent
    May 29, 2020
    Carol N.
  • Great selection and customer service!!!!!
    May 29, 2020
    Chandra
  • Website wasn’t taking my on line order but the fella that assisted me on the phone was wonderful. Thank you!
    May 29, 2020
    Cynthia R.
  • The best
    May 29, 2020
    Donna S.
  • Did not use a lighting specialist on our last order. Great web site to order any of our lighting needs. Thanks
    May 29, 2020
    Doug

6,961-6,990 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.